Grease Monkey

"Nice, friendly, efficient and quick. Offered a discount without being asked because it was available and I did not know. I'd recommend this particular location to anybody needing a lube-oil-filter service. They do other minor maintenance and repairs as well. No appointment needed, but appointments can be made to assure an open bay when you plan to arrive"

"Kevin (Grease Monkey employee) ended up pulling our sliding door out of it's track, banging up the side of the van, shattering the rear right passenger window, and causing an undetermined amount of additional damage to the door opening system. When we came in for an oil change, our left power door automatic opener wouldn’t open and close the door, as a result of the recent cold spell we had (the door had froze shut, and the auto opener didn't work properly after that). It needed to be opened manually. Kevin watched my wife manually open the door to get our kids out, before the van was pulled into the bay. Some time later, Kevin came into the sales office to let my wife know that after he opened the door, the door stuck, and then he pushed the auto opener button, and the "motor partially engaged, and all of a sudden the back window shattered." I came by later, and asked for the video footage, which the owner (Rod Compton) provided the next day. The video footage showed Kevin manhandling the electronic door, jerking and pushing it, off and on for several minutes. The broken window, door pulled through the guide rails, banged up side panels, and further destroyed opening mechanism resulted. Rod denied any copability in any of it, saying that Kevin had done just as any "layman" would have, and that Kevin wasn't a minivan expert... I informed Rod that consumer vehicles are generally designed for use by a "layman" and you don't need to be an expert or go through a training class to know how to operate one. Rod offered to pay for half of the window and body damage repair, and denied that he had caused any further damage to the opening mechanism. After proposing to ask the dealer to review the video footage and see if they thought the method employed by Grease Monkey was in line with manufacturers recommendations, Rod agreed to pay for the body damage and the broken window and part of the rental car, but still denied any opening mechanism damage caused by Grease Monkey. He later tried to reneg on his promise to deliver the van to the mechanic, and cut short his promise to pay rental car costs until the van was at the mechanic, but after being reminded of the agreement, did as agreed."

"Little on the spendy side but you don't have to worry about a Bolt breaking off or oil filter not being tight the work they do is always quality work... Thank you Grease Monkey..."

"I went in for a transmission fluid/coolant flush and in the waiting room they had a TV showing a countdown and it stated “SERVICE TIME GUARANTEE; $1 OFF FOR EVERY MINUTE WE GO OVER” well, they went 20 mins over the timer, and I was excited for my $20 off. Just for the Cashier to tell me that it’s oil changes only. That’s some not very good advertising. It does not say that anywhere on the screen, therefore making this FALSE ADVERTISING. Yea I took a photo as well…"

"This place constantly tries to up sell. They told the customer ahead of me that they needed their rear differential serviced... it was front wheel drive. They have told me on several occasions, that I need the automatic transmission serviced... it's a manual transmission. Also, The management says disparaging remarks about customers after they have left... to other customers (on my last two visits). I wonder what they say about me."