Hanson Kia of Olympia - Parts

"The heater blend door modulator on my Kia Sorento died and the repair shop told me the part was not available. Our local parts dealers confirmed that. Hanson Kia in Olympia claimed they had one. A couple weeks later ,I had one. They kept me updated and the price was more than fair considering the supposed rarity of the part."

"While they had the part I wanted, they also charged me sales tax. I live in no sales tax state, I am not in Washington nor receiving my part in Washington. Apparently, Washington state has decided they can charge sales tax on auto parts. I MAY be able to have the sales refunded if I go through a long, drawn out process. The owner would rather lose a sale than not charge sales tax. I cancelled my order and I am glad I did. I found my part elsewhere for $25 dollars less - and no sales tax charge. Keep looking if you are not in Washington state. There are better places to buy from."

"Ordering on the hansonmotors.com website was easy. The price for the items and shipping were very reasonable. Delivery was within the time table that they quoted. Very happy with my purchased. M. Vickers in CT"

"I was very impressed with the service I received from ordering my part online it took them no time to get this part to me even after advising that it had been back-ordered. Upon receiving the part I noticed it was incorrect. I called the parts department and was advised to send an email requesting a call tag to have the part returned that was 48 hours ago and I still have not received that information to get this part returned nor was I advise as to how I will get the part that I originally paid for at this point I'm deeply disappointed with the service that I have received from Hanson"

"I ended up coming across Hanson Kia via google. I live in Houston, TX. Was searching for a part for my 2005 Kia and wasn't able to locate locally. I ended up ordering it from Hanson Kia. Was the correct part the first time . They also kept me abreast of my order status and package tracking once it was shipped. Will definitely use them again if I am not able to find the parts I need locally..."