Pizza Hut,

2912 Northwest Bucklin Hill Road, Silverdale, WA 98383

"Customer service suck called 5x just for them to hang up in my face just because I did not place an order. Had an question before placing my order and they were rude!"

"It's been a while since I've had pizza hut, but the location in silverdale never disappoints. At least for me, that is. Service is usually good and atmosphere is good and clean. I ordered the Hawaiian chicken as a stuff crust, some bacon cheese bread sticks, boneless toss in sweet and spicy sauce, and cherry Pepsi. Mmmm mmmm! Missed pizza hut. Yummy as always. Can't wait to order again :)"

"Impossible to get a hold of. I have been on hold for over 20 minutes to make a change to my order. If you live on base it is hit or miss. When they don't have a driver for base they don't call you. After 40 minutes you call and then after 20 minutes more waiting on the phone they tell you they can't deliver because their driver can't get on base."

"Worst customer experience ever! Ordered online for delivery. Delivery arrived 25 minutes late, food was cold and we were missing part of our order. Called the phone number and it's a call center that transferred me to the store where I sat on hold for 10 minutes, so I hung up and called back and told the rep I had just sat on hold and he asked for my name and phone number to locate my order and then without telling me, put me on hold again and after another 10 minutes I hung up. So I went online to see if I could open a chat. Only thing I found was a "customer satisfaction" line that when prompted told me that I would be transferred to the store. At this point I decided to drive to the store and left my phone on call in case someone picked up. When I got to the store there was 1 guy working in the front who was clearly frazzled and severely under staffed as I could hear the phone ringing. I asked him if he was the only one working because the phone that was ringing was from me trying to call them for the past 45 minutes. I felt bad seeing him trying to handle the situation when he was clearly overwhelmed but he did his best to resolve the problem. The bigger issue is with pizza hut corporate having a call center that couldn't simply just apply my credit for the missing food and my issues would have been resolved. From a huge corporation, clearly everyone out-pizzas the hut!!"