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Celebrations and Events
4614 Lacey Boulevard Southeast, Lacey, Washington, United States
About the Celebrations and Events
Celebrations and Events is a charming home goods store located at 4614 Lacey Boulevard Southeast in Lacey, Washington. Our store is a one-stop shop for all your party and event needs, offering a wide selection of decorations, party supplies, and gifts to make any celebration truly special. Whether you're planning a birthday party, wedding, baby shower, or any other event, our friendly and knowledgeable staff is here to help you find everything you need to make your event unforgettable. Visit us today and let us help you create the perfect atmosphere for your next celebration!
Photos of Celebrations and Events
4614 Lacey Blvd SE, Lacey, WA 98503, United States
Opening hours of Celebrations and Events
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Celebrations and Events
"I'll offer a 5 star, because I felt as though their prices were fair, and have nothing negative to say. We rented tables, chairs, and tablesclothes; we picked up Saturday and dropped off Monday at their location. Other than it being the hottest day(s) of the year, the load/unload experience was exactly as I expected. Would use again."
"TERRRRRRIBLE CUSTOMER SERVICE. I highly recommend going anywhere but here for any rental needs you may have. The day before my wedding we were setting up and I was missing all 150 of my napkins. When I called them they were closed, which is fine expect for when they called me back they had absolutely NO apology or sense of urgency to get my napkins to me. My mother in law had to go to the venue on my wedding and set up 150 of napkins by her self 2 hours before my ceremony because they didn't deliver them to me the night before when I had 20 people there to set up. AND I was also short random plates and silverware, so I called and told them that as well. Do you think they apologized or gave me any sort of discount for their mistakes?? No they actually charged me MORE. I called about a $25 extra charge (by the way they just ran my card again WITHOUT my permission) and she said that was for the extra plates I had delivered with my napkins..well I had to get extra plates and silverware because they didn't even bring me 150 to begin with!! When I called to ask them about it all the lady kept saying to me was "well they got delivered to you didn't they" over and over again with ATTITUDE! I told her I would not be using them again and she said "great have a nice day". WOW, they do NOT care about making their customers happy or FIXING their mistakes. Seriously probably one of the WORST customer service experiences I have ever had. My parents were planning to use them for my brothers wedding but will be going elsewhere for their needs because they were the absolute worst. An overall joke of a business."
"In 2014 we used Celebrations services for our daughters wedding. The event specialist answered all my questions and was extremely helpful. We had a double peak tent put up and the crew was very professional. The linens were extremely well pressed and look amazing on the round tables. 250 guests attended a beautiful, fairy tale wedding. We are now planning our sons wedding in 2018 and my first call was to Celebrations!!! No question about using their service again!! They do a fantastic job and I would highly recommend them to anyone planning a special event."
"We, unfortunately, did not have a good experience with Celebrations. After getting quotes for many rental companies, we decided to go with Celebrations for their unbeatable prices. However, additional costs were tagged on throughout the process. For example, we would either have to pay for an additional day or pay for an exact pick up/drop off time. If you don't have an exact time, your rentals can arrive anytime between 8am and 6pm (or later I was told over the phone). We ended up paying for exact pick up and drop off times and Celebrations was between 15-20 minutes late on both. Everything we ordered also was conveniently nonrefundable, so we couldn't cancel. We also didn't experience great customer service. When we called Celebrations, our person of contact often had an irritable affect making us as a customer feel like a burden or annoyance. We ordered a dance floor and was told it was our responsibility to cover the dance floor with the free tarp if it rains -if not we would have to pay $900 a square if there was any damage. Sadly, the guys dropping off the dance floor said there wasn't a tarp listed on the itemized list (it was listed on our copy though), so no tarp. We ended up covering the dance floor with whatever we could find and even slept on the dance floor in our tent to protect it from the rain. I wish things had gone better with Celebrations because I think there was the potential for this to be a smooth transaction. It just wasn't."
"Customer service picking up the rented tables and chairs was great. The chocolate fountain didn't work and when we returned the stuff they were very rude. The fountain turned on and the chocolate was melted, but it wouldn't pull the chocolate to the top. Owner and assistant basically told us that it was our fault it didn't work and was very rude to my son when he was explaining what had happened. I have rented from them in the past and everything was great. Not sure why the poor customer service this time around, but we will be sure to find a new rental company for future needs."
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