West Mechanical Inc

"Great experience. Great customer service from dispatch and scheduling. Team (Aaron and Brock) were prompt, knowledgeable and professional in solving our electrical problems. Would certainly call again and also call if we have mechanical/AC issues in the future."

"We recently had a new furnace and hot water tank installed at our home. We are really happy with the whole process from start to finish. The estimator who came out was very thorough in explaining all our options. Stephanie took as much time as we needed in answering our questions and making sure we were comfortable with our decision. She was also available for a few additional questions we had after she left. The crew they sent out was very courteous, efficient, and left the work area in very clean condition. We are extremely happy with the service they provided. It was time for an update and we would highly recommend their whole team."

"Aaron was a very professional and knowledgeable. He took the time to ensure I was aware of all the things my system does for my home. The staff was very nice enjoyed working with Tiffany she has great customer service skills and very personable, I will deal with Tiffany only now. I have and will recommend West Mechanical to everyone who is looking for a great HVAC company !"

"They came out said my motor was bad and my pvc was installed wrong on my furnace. About 1800$ later it worked but two days after they fixed it, they didn’t fit an appropriate overflow for the condensate line and it overflowed (my furnace is upstairs in an attic). By the time they capped it, the whole condensate line was frozen and they said there is nothing they can do for me because of the location as it’s exposed to the elements of winter. There only option was to call an insulation company after I’ve been stuck in freezing weather for two weeks."

"I am very happy with the West Mechanical solar and HVAC teams who made our home net zero! I interviewed 4 solar and 3 HVAC companies before selecting West Mechanical to make the clean energy improvements needed to eliminate our annual carbon footprint of 6 metric tons (85% from natural gas). As a conservation scientist, I needed a company willing to answer many technical questions and crunch a lot of numbers with me. I knew from my first meeting with Sam Winters discussing our solar plans that he had more knowledge and experience than all of the other solar contractors. Stephanie Dahl’s first visit to our home to examine our furnace correctly identified system design problems (inadequate return air capacity). Aeroseal duct sealing achieved a 98% reduction in duct leakage. Finding a company with strong competencies in both solar and HVAC led to smooth, coordinated scheduling to handle the shared electrical work to install a heat pump, heat pump water heater, EV charger, and solar panels. Sam described the advantages of eGuage monitoring and we are now tracking solar generation as well as power consumption across the major circuits in our home. Puget Sound Energy had a major inspection backlog so we weren’t able to activate the solar panels until October 13th but even with the shorter, cloudier days, our solar panels are meeting 70% of our energy needs, including the 5-ton heat pump. I’m convinced we’ll be annual net positive, zeroing out our home’s carbon footprint and eliminating all natural gas and electricity bills. All work was done to the highest professional standards with clear, regular communications. We are thoroughly pleased with the quality products and service we received from West Mechanical."