Balanced Bodywork Massage Therapy

"Can't ever get in for appointment especially if you want a partial person. Went out 8 weeks and still no appointments available. Tried several times."

"I had my first massage here today by Tammi. Highly recommend her, she made sure I was going to get the massage I needed and took time with me before and after. Probably the best massage I have ever had! She focuses on the root of the problem and I appreciate that."

"I've gone here for quite a while. Lilly is fantastic and gives the best massages I've ever received. She never phones it in, is always learning, and listens well to what your body needs on any given day. Great location as well, and the staff in general have been easy to schedule with. I highly recommend!"

"Superb! I have had excellent customer service here, and an excellent massage. They are first rate all the way!"

"MY EXPERIENCE WAS TERRIBLE!! This business just tries to sell you all this other stuff like essential oils and bath salts! Jen and Lindsey are unprofessional. I submitted a follow up survey they emailed to me, as well as a text rating survey, and have received ZERO follow up a MONTH later. The business obviously doesn't care, they already got my money. First, their homepage of their website has a pop up and a banner across the top that claims a new client special of $59 for an hour. I made my appointment through that link then after the massage, Jen said it $65 and they haven't been able to get that off their website... UMM NO. Then tried to blame me that I didn't clear my cookies... THIS IS NOT THE CUSTOMERS PROBLEM. IT'S NOT ABOUT THE $6, IT'S ABOUT MISREPRESENTING YOUR SERVICE. FIX YOUR FRICKEN SITE OR HONOR THE DISCOUNT!! I was also called to reschedule my appointment because they wanted to fit another appointment in. Why don't you have the website show timeslots that take into account the length of the appointment so you don't end up with a 30 minute gap and then have to ask customers to reschedule? Seems simple to me. I called back and rescheduled and they didn't even say thank you. Yet they're all worried and have multiple warnings about if customers miss their appointments or need to reschedule. There's a review here that mentions being sent from Breidenbach Family Chiropractic, and the business responded with a thank you. Yet when I told Jen I go to Breidenbach she looked at me like I was from Mars and said she's never heard of them with a rude attitude. They are one of the largest groups of chiropractors in town and are right down Rose Street. The therapist was Lindsey and she was a recent graduate and even told me how Globe University went out of business. I TOLD HER I GET MIGRAINES AND SHE DIDN'T EVEN WORK ON MY HEAD OR NECK!! She got to my shoulders and since she wasn't managing her time, she just says, "Well I guess we're out of time..." She was very generic and didn't work on the areas we discussed. Extremely frustrating. She was chatty talking about herself and the massage felt like nothing. I asked multiple times for more pressure and she couldn't or just didn't want to. It literally felt like nothing. Stop worrying about offering 50 essential oils and bath salts. I don't want to be up sold. Focus on therapists that give a decent massage with some actual pressure. Finally, the unprofessionalism continued when paying. Jen, the receptionist, asked me how much of a tip I'd like to leave with Lindsey standing right behind the counter. How awkward... I've never been anywhere where they ask you to say your gratuity verbally. Just print a receipt and I'll write it down and sign. Very unprofessional. I still tipped, but I will never be back and I will tell others to stay away."