A Touch of Class Pet Grooming 221 U.S. 51, Poynette, WI 53955

"Our dogs, yorkie poo and standard poodle are always happy and look outstanding after their groom at A Touch of Class!!!! My daughters golden doodle (Korra), unexpectedly showed up from SanFrancisco needing a groom, again. Carolyn has gone above and beyond to fit korra in with our girls, but our girls aren’t scheduled for a few weeks and I didn’t want to take advantage of Carolyn last minute. Because we are used to Carolyn’s fine grooming, I had no idea what a bad cut looked like, until now. Korra is uneven, came home wet, and wasn’t brushed out properly. Please note this was a DIFFERENT groomer; I take some of the blame for failing to communicate my expectations. Carolyn never needed a detailed explanation to make our dogs happy and gorgeous. Carolyn is in high demand because she is a top notch groomer. Any customer that switched for 7 years didn’t appreciate Carolyn’s exceptional talent. As the 7yr former customer openly shares in her 1 star review, she desperately contacted Carolyn now because her groomer for the last 7 years has moved. She also mentions Carolyn remembered her complaint after 7 years?!. No doubt the complaint was vulgar, insulting, and unmannered for Carolyn to have such a vivid recollection 7 years later. Note, I have never spoken to Carolyn regarding the 1 star review. I don’t need to and neither do you! The review itself provides all the evidence you need, directly from the customer, to realize it is absurd and unwarranted. Carolyn is not a groomer for the desperate, she is for those who appreciate her EXCEPTIONAL grooming talent for their beloved dogs. She is a A+++++ professional groomer!"

"Carolyn is amazing at what she does. She always remembers his name and how he was cut previously. She is responsive to appointments. When she gives you a time when you can pick up the pet, she is generally ready without excess waiting. She pay attention to any notes (arthritis, skin tags, etc. and I have never had him come home cut or razor burned."

"Our dog loves going to Touch of Class! I can tell she is well treated by how he responds to grooming at home. I think she thinks it is a doggy spa. Her hair cuts are always well done. Professional service and caring people who enjoy pets!"

"I have a small dog whom I've taken to several other groomers before trying Touch of Class Pet Grooming. Carolyn is amazing! My dog has never had a "bad" haircut, Carolyn cuts exactly how I like it and her pricing is the best! She is always very professional. I drive 30+ min each way to come here. I live right outside Madison so I have lots of other choices but the drive is worth it! Highly recommend!"

"It's been several years since I've made an appointment with this place, called today as my groomer has moved out of town to make an appointment. She had refused to take my dog because she felt like I was never happy with her grooming. It's odd how after about 7 years something is mentioned all because one time she stated, "You didn't like his ears." Who remembers this stuff after all this time? Bad business in turning away a paying client. I initially stopped going because I had seen how she was a bit too rough with a few of the dogs she had while I picked up my dog. I thought I'd give another chance, but apparently I'm to high maintenance? What a joke."