K H Grooming
114 2nd Avenue North, Onalaska, Wisconsin 54650
About the Business
K H Grooming is a premier pet grooming salon located at 114 2nd Avenue North in Onalaska, Wisconsin. Our experienced groomers provide top-notch grooming services for dogs and cats of all breeds and sizes. We offer a range of grooming options including baths, haircuts, nail trims, and ear cleaning to keep your furry friends looking and feeling their best. With a focus on quality care and attention to detail, K H Grooming is dedicated to providing a stress-free and enjoyable grooming experience for your beloved pets. Book an appointment today and let us pamper your pet!
Photos
Contacts
114 2nd Ave N, Onalaska, WI 54650, United States
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews
"Wish I had an experience to share. But unfortunately today would've been our first appointment and she canceled via text this morning (I had an appointment at 1pm received a text at 7:45am). Don't get me wrong, i understand life happens, unexpected emergencies pop up, and some things are truly out of our control. Being in the appointment based customer service industry myself (I have been a hair stylist for over 25 years) I know "reviews" can be tricky sometimes. So i prefer to develop my own opinion based on my experience (good or bad) instead of reading other people's reviews. That being said, the first thing I look for in the first point of communication is professionalism. Had she canceled my appointment but offered a few options as far as days/times we could reschedule, my review/experience might have been different. For example, "I apologize but I have to cancel today due to a family emergency. I have 2pm tomorrow or 9am Friday available if you're interested. If neither of those work please let me know when you're available next and I will try my best to make it work. Again, I'm so sorry for the inconvenience this may cause." But to send me "I apologize but I have a family emergency with my daughter and need to reschedule. Sorry the inconvenience" and offer no resolution (available times/days to fulfill my appointment) told me that she doesn't value my time the way she does her own. If I treated my customers that way I would've been out of business before I ever started. Therefore, I'll take my money and time elsewhere. *If you've made it to this part of my review, I'd love any recommendations you may have on other groomers in or around Onalaska."
"Had a wonderful experience with Kris. MY Diva was happy that she was clean and her nails were done. Thanks For taking time with her Kris. I've had a few groomers that can't handle her. We'll be back!! Thanks again!!"
"Kristy was fantastic with my boys! She took less than 2 hrs to get both of my boys bathed, groomed, nails and ears. They look and better yet, SMELL great! Will for sure be returning for her amazing service. Did I mention the price was completely do-able."
"I can’t really comment on the quality of KH Grooming’s work because she has canceled on me FIVE times at the very last minute. Fortunately, I made appointments with two other groomers in case this happened again but my dog is a shaggy mess because everyone is booked out. I heard she was a good groomer but she is not reliable. Would not recommend her."
"It is definitely not easy to find a high quality groomer who cares not only about her reputation, but also about her fur clients. When we arrived, Kris dropped everything and greeted my dog first, getting on his level to pet and talk to him. She spent a lot of time with me figuring out what I want, while inserting her ideas and expertise. I trusted her within minutes. One of my favorite things is that she focuses on just one fur baby at a time. There are no cages or kennels- just her one appointment. Her space is open and clean, with just enough hair/fur that you know these pups are loved up. She has alternative ideas when a dog has other needs to make sure she gets the job done while the dog is comfortable in the process. When I arrived to pick up my pup, he looked very much like a gentleman! He looked exactly how Kris and I discussed. I am so impressed and will be scheduling here for a long time to come. Thank you!!"
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