JOANN Fabric and Crafts
9999 University Avenue, Clive, Iowa 50325
About the JOANN Fabric and Crafts
JOANN Fabric and Crafts is a home goods store located at 9999 University Avenue in Clive, Iowa. This store offers a wide selection of crafts and fabrics for all your creative needs. From yarn and needle arts to paper crafting and jewelry making, you'll find everything you need to get inspired and create something amazing. In addition, JOANN also offers a variety of home decor items such as floral arrangements, candles, frames, and seasonal decorations. If sewing is your passion, you'll love their extensive collection of high-quality fabrics for apparel, quilting, and home decor projects. With sewing machines, tech, and notions available, you'll have everything you need to sew like a pro. Visit JOANN Fabric and Crafts at 9999 University Avenue for all your crafting and home decorating needs.
Photos of JOANN Fabric and Crafts
9999 University Ave, Clive, IA 50325, United States
Opening hours of JOANN Fabric and Crafts
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 18:00
Reviews of JOANN Fabric and Crafts
"I usually love this store because if the employee Donna she's always friendly has a great smile and always so willing to help with whatever you need. HOWEVER today is another story there is a manager type large adult man at the cash register today who acted as tho he hates his job did not smile nor greet us in a friendly manner and when we went to use our coupon he snapped at us it doesn't work for that item. When we tried to politely tell him it wasn't part of the exclusives list ON THE ACTUAL coupon he again snaps that there is an extended list of exclusions now on their website. First of all how are we suppose to know that second of all when did that happen 3rd of all it's literally almost every single item in the store on that list! If you're going to give your faithful and loyal customers coupons let them use it it was a $20 for Pete sakes I don't think the company is gonna miss me being excited to use a copoun so that I buy MORE items while in the store and come back for more when the next coupons drop. SMH"
"Very quick store with a large selection of fabric. Be careful to avoid high-traffic hours as there is usually only one person at the register and no self-check-out option. Will return."
"I can tell by your employees that your stores definitely gonna go broke. I could just tell by their attitudes how rude they are. 6 8 10 people in line to get their fabric. Cut, then you go and wait if the cashier again for another 6 8 10 people. What's a matter with you people?"
"I placed an in-store pick-up order online at 10:30 am. It stated on line to give a hour or two for email notification that your order is ready for pick up. I live a little over an hour away so I headed to Des Moines to pick up 6 skeins of yarn. I got to Joann at 2:30 pm, asked if my order was ready for pick-up and was told "NO. You are not supposed to come in until you receive an email saying it is ready". I explained that I live a long ways away and it's ok that it isn't ready. I can grab it myself seems how I am here and save your employee the trouble. Oh no, I was told I couldn't do that and to just look around while they got it ready. No problem, that's what I did. I came out of the bathroom to hear the employee that got my order ready complaining about me. I said "I offered to get the order myself and you are rude!" She continued to run her mouth to me. Made me feel like crying because I never complained one time to them!! Never again!!"
"I came here with the intention of spending 300 to 400 dollars. Well. If the customer service I'd gotten had been where it should have been, I would have. Maybe Sunday employees just hate their jobs? To start with, I could see the fabric I needed, but do to an issue with my arm, I couldn't reach it. So I took the one roll that I was able to reach to the counter and told the man there that I needed help getting the other rolls because I needed this amount. He stared at me and goes "well there's only this amount on the roll". I said yes, that's why i want help getting the rest of it. But i can't reach it. He shrugged and went "then you don't get it". So I said ok. Then I don't want any of that then. He then slammed around the rest of the fabric that I was getting and had an attitude about cutting it for me. I went to the counter to purchase my order, where the cashier asked if I'd gotten everything and when I tried to explain to her what had happened, she talked over me, then ignored me entirely and spoke to my friend instead of me, despite the fact I am the one paying. Then told me if I didn't like having problems I should download their app. I don't know how an app would've stopped that issue. I told her that's probably not helpful and that I don't want their app, especially since I live far away and only make trips in once in a while and she just shook her head at me and practically threw my receipt to me. Think I'll be switching to Amazon for sewing materials now too."
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