Klinke Cleaners

"UPDATE GIVEN RESPONSE BELOW: The machinery is obviously to make robots work for positions that required labor from humans before. Not only is this bad for the economy, it required more work and effort for the customer who has to package and deliver their items into the system both in the computer and buy hands. A full time employee is there until 3p on weekdays and despite the answering machine still saying deliver before 10a for 4p service, that option is gone. UNDOUBTEDLY THE BENEFIT FOR CUSTOMERS HAS BEEN TOTALLY OVERLOOKED FOR THE BOTTOM DOLLAR OF THE OWNER. Disgusting individualism and I will not be giving my money to this business given their decision to rid their location of more laborers. If you can't afford employees, you don't deserve a business. They changed this location to a kiosk. Not the same level of care. Not interested in supporting businesses that are not hiring people but instead opting to invest in robots and then pretend we don't have a national labor issue. Last time visiting Klinkes."

"Super fast service. My clothes came out great!"

"Sure my stuff was done fast, but every time I get my things back my express bag is missing. Now that it’s a no person in store operation, how do I get it back this time? Also, I’ve asked for no plastic bags each time and I always get them. What do I have to do to get you to stop putting my stuff in plastic. It’s such a waste and I would rather not kill our planet because I need my sweaters cleaned. I really wish there was a different option than Klinke."

"I ask for stains to be taken care of on an outfit and two other items. I pointed out the spots on each piece. I picked them up and ALL the stains were still there. They asked for FULL payment. I was truely disappointed. I know they should be paid for their services, BUT when the job wasn't done properly, why charge the FULL price . I did question the clerk about that, but her answer was, the genleman should of told you when I dropped them off."

"I am really disappointed in the overall quality and service here. I have always been a fan of Klinke Cleaners but only have used the one by the mall (which is sadly permanently closed now). I brought two work pants, very delicate and expensive in that needed to be dry cleaned. One of the pants unfortunately had cat urine on it and I had asked if the odor could be removed. The young girl at the front confidently said yes and took my pieces. I picked up my items the next day only to realize the pants were barely dry cleaned and the odor was still present. The pressing on one of the pants left permanent stains from the steam as well. I would love to come back and continue to support but will be passing up this place from now on in search of a better one."