Madtown Professional Cleaning
6323 Pheasant Lane, Middleton, Wisconsin, United States
About the Madtown Professional Cleaning
Madtown Professional Cleaning Services LLC is a top-rated cleaning institution located at 6323 Pheasant Lane, Middleton, Wisconsin. Our team works closely with clients to create customized cleaning plans tailored to their specific needs. From residential to commercial spaces, we offer a wide range of cleaning solutions at competitive prices. As an award-winning cleaning professional in the Madison, WI area, we take pride in delivering exceptional results for every job, big or small.
Our team of bonded and insured cleaning experts is dedicated to providing top-notch service, so you can enjoy a clean and sparkling home or office without the hassle. Whether you need a one-time deep clean or regular maintenance, we have the perfect housekeeping plan for you. Contact us at 608-658-0691 or rmeixels@tds.net to schedule your cleaning services in Madison, WI today. You're in good, clean hands with Madtown Professional Cleaning Services LLC.
6323 Pheasant Ln # 29, Middleton, WI 53562, United States
Reviews of Madtown Professional Cleaning
"We had this company do a deepcleaning for us before moving into our new home. They charged us $350. We weren't home during the cleaning as we were still in the process of moving but was told they were there about 4 hours. We did a walk through with the owner the next day and found a dew things they were obviously not cleaned and he quickly took care of those spots but assured us that those were it. We didn't look in every single drawer or look on upper shelves during the walk through, just assumed they'd been done. I was pretty disappointed to find when i started to put things away while moving in, that so many cabinets and shelves had not been cleaned. Along with the areas in the kitchen we noticed during the walk through such as all of the outside of the cabinets, virtually every cabinet or shelf above eye level was left untouched, and the shelves near the ground appeared to have just been hurried through. I also found several bathroom drawers caked in grime, dust, and just plain gross. I wish we had been more thorough during the walk through but we had just assumed all the places that were out of direct sight were done well and that the things we found during the walk through were the exception. We are not a family who can typically afford a big expense like hiring a cleaning crew, so this was an especially big disappointment because it made me feel like it was an unjustified expense as it didn't end up saving us time or the hassle of cleaning before we were able to start putting things away as planned. I contacted the owner to tell him all of this and he said he would talk to his wife and get back to me and never did."
"I was initially provided with an estimate for $100. Upon viewing the apartment, and the expensive electronics, Rosi’s husband asked me about my budget. Why would my budget matter if they were going to charge me the same rate regardless of what I can afford? I have to question whether he was intending to price gauge me, which is supported by later events. I asked about the cost if they were to shampoo the carpets as well, and was told that the cost would be $200, which is fine. I asked how much less it would be without the shampooing, and was told to subtract $85. I then asked if the total price would be $115, and was told that no, it would be $160. I asked how much it cost with shampoo, and Rosi’s husband said that it would be $220, $20 more than he quoted me just a moment before. For the record, 220 - 85 = $135. When I pointed this out over the phone, Rosi’s husband quickly told me that he would be emailing me a quote that night, and that would be that. It is clear that he intended to charge me as much as he could possibly charge. In spite of him telling me this, he never contacted me with the quote. This morning, he told me he had to, "check with Rosi to see if they can even do it". He was still unwilling to provide a firm quote, which implied to me that he did not intend to follow back up with me. Yet again, this is supported by the fact that he never followed up with me. I contacted them yet again, making my complaints known. They never responded, except to contact thumbtack to let them know they were not going to provide the service. This was a completely unprofessional and offensive experience. It is hard to convey here how entirely unprofessional the experience was, and how rude they were while they were at my apartment. I would use anyone else. Literally, anyone else. I have since received quotes from reputable companies in the Madison area (according to Angie’s List, Yelp, and Google Reviews) that were much lower than their “updated” quote. Be careful. They will provide a cheap quote to get their foot in the door, but will attempt to raise the price dramatically."
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