North Pointe Cleaners

"Unprofessional! Got there today to drop off my suit clean but ended up waited 20 minutes of my time with with the little notice said be back soon on the door! Walked out unhappy then heard the other customer said he waiting for over 45 minutes before I came!!! Wow what kind of business are they? I’m don’t have that much patience! Would not recommend this place! So disappointed!"

"I stopped there around 4:50 today to pick up my clothes and saw the “ Be Back Soon “ on their found door ! It’s not a problem then we decided to wait but so disappointed that I have to wait for like 40 minutes and leave without my clothes pick up! I tried to call them several times but no answer even when the lights and open sign is on but no one inside! This business is a joke! I understand how hard your job is but at least be professional as your job!"

"Everyone should read their comments before choosing this place or end up regret like me. BE BACK SOON! It’s not what what is said on the door! We came at 4:25PM and waited OVER AN HOUR at the parking lot and tried to call them over 15 times and no one answer the phone, we need to pick up our suits that we need for our event in the next day and ended up disappointed and living without our suits at 6pm ! We definitely will not coming back for your s service ever again but be back to work on our issues today if they don’t make it right! This is ridiculous"

"They do not stand behind their service, but instead make excuses and try to pass the blame elsewhere . They ruined my comforter by adding heat to it creating a large hole and refused to try and fix it or compensate me for their negligence."

"I want to complement an employee of the North Pointe Cleaners in Menomonee Falls. Sarah greets me kindly whenever I enter the store. She works quickly to log in my laundered shirts and take payment for my pickups. She is always very helpful when I ask about dry cleaning questions and makes sure that the correct process is used on the clothing that I bring to your facility to best meet my needs and the best option for the piece of clothing. I trust Sarah to make sure that my items are handled carefully and expertly. Among service professionals that I happen to interact with on a weekly basis Sarah tops the list with her attitude, knowledge & kindness."