Peace of Mind Cleaning & Concierge Service

"I’ve use POMC for over a year now! Very happy with the service and the quality of cleaning. Always on time and consistent with cleaning. Works in a timely matter which I appreciate. other places, in the past, have worked at slower pace, I appreciate the efficiency all while doing thorough work!"

"They did a decent job for us for 2-years. I complained that the most recent cleaning, they did a terrible job on the floors. It was so bad, I spent an hour cleaning them again. I asked for a one-hour refund and was told that since they paid their cleaner to be there the entire time, I had to pay the full price. The owner said they had been undercharging us the entire time so he thought it was fair to make us pay even though they provided poor service. Never did they tell me we were being undercharged. Funny how that is suddenly my problem. On another occasion, their cleaner left our doors open so she could go back and forth to her car. Our cat escaped because of this, and thankfully, our neighbor found her and brought her home."

"Be sure to be prepared to be home the whole time they are there!! Things disappear, and you don't find out until you get your things out of storage! Also they will be on their cell phones as soon as your out the door to pick up more things, like packing tape and markers.... (This is an update due to the owners comment... ) And YES Peace of Mind Concierge Service, I am surely speaking of your business! Not everyone on your staff that came were on their phones, but one of them stood right in front of me while talking to her daughter! I had to let her know she was on the clock and told her to please do it on her own time, not while I was paying $80.00 an hour per person!! One of your girls was awesome. However, when I had to leave to go get supplies one of them must have stopped what she was doing because she wasn't any further along with just a small closet that took her all that time to pack up. Later I noticed she was wasting boxes by only putting a few plastic containers in. That should have been organized much better putting other things in a box of that size. I now downgraded from 2 stars to only 1, because of your denial that this wasn't your business. I don't lie, and would never rate a business I never used."

"I've used Peace of Mind to clean the apartment we moved into after our interstate move and for pre-move cleaning once we bought our condo. I've been pleased with their professionalism and prompt response to any questions or concerns I've had, and every woman who's worked in my home has been efficient, thorough, friendly, and willing to explain what products she was using and why they were her choice for a specific area. Once we're settled, I intend to have them clean for us regularly. I recommend them highly!"

"I have been with this company for years. Their girls take pride in their work, are prompt and very respectful. Most of the products they use are very good. Very easy to communicate with everyone. The office does all it can to accommodate you if you need a special cleaning if something special comes up. They offer so much to help a person out. They do more than just excellent cleaning."