Dano's Chimney Sweep

"Bought new home in February of 2023 , called in July and couldn't get an appointment until October. Dano's representative said that a sweep would be $99.00 and an inspection would be $159.00 a price I could live with. The tech came to our home and started the inspection and did not CLEAN the fireplace. He said the fireplace was unusable as is and it would be costly to repair. In November we received and email with a $10,000 estimate to repair. We also paid almost $300.00 dollars for tech to come to home and the bill was for the inspection and $100.00 for trip mileage from Rochester to Austin not for cleaning fireplace that should have been done regardless if using or not. The value of"

"The technician arrived about 15 minutes past the scheduled appointment time, an appointment that I made 6+ weeks in advance. Upon discovering that our chimney is unusable, I asked the technician to provide two estimates, one for a new woodburning fireplace, and one for a gas. I was told they are too busy and small of a company to provide a bunch of estimates and that once I decided what I wanted, he would provide pricing. Despite being too busy, he tried to talk me into having dryer vents cleaned, a service I did not ask about. I called another fireplace company, they were more than willing to go over options, provide estimates and give me choices. For being a small business with great reviews, I expected better. Maybe it was just a bad day, however we will not be using this company again based on how we were treated."

"I had Owen come out, to inspect and sweep the chimney. He was very honest after the inspection and told me that it didn’t need a sweep doing right now. He showed me how use the fireplace and I really appreciated that. A very nice guy and I’ll definitely be sure to call Dano’s annually. An honest company, that I’m happy to recommend."

"Dano's goes above and beyond. The custom work that needed to be done was well worth the small price tag. I needed repair to a 1981 backwall and Mackenzie did everything she could to find a replacement. We couldnt find one but Dano's custom cut a new backwall. Wish every company I work with was as good as you guys!"

"Fantastic caring family owned business. They were so helpful and went above and beyond to be sure I got exactly what I needed. The follow up work and after care with my home impressed me more than I can describe. Their pricing is competitive and their quality of work is unmatched. Thanks Dan and Mackenzie for all your hard work."