SERVPRO of The Twin Ports
4201 West 1st Street, Duluth, Minnesota 55807
About the SERVPRO of The Twin Ports
SERVPRO of The Twin Ports is a trusted general contractor and laundry service located at 4201 West 1st Street in Duluth, Minnesota, United States. Our team is dedicated to providing top-notch restoration and cleaning services for both residential and commercial properties in the Twin Ports area. With our expertise and state-of-the-art equipment, we are committed to helping our customers recover from water damage, fire damage, mold infestations, and more. Trust SERVPRO of The Twin Ports to restore your property to its pre-damage condition efficiently and effectively.
Photos of SERVPRO of The Twin Ports
4201 W 1st St, Duluth, MN 55807, United States
Reviews of SERVPRO of The Twin Ports
"Spent a week calling to schedule an appointment with no success. Everyone there couldn't help me but one special person who makes the decisions (BEV) about a simple residential cleanup. They never called me back or answered their cell phone when i called. This is a huge disappoint that the person isn't doing their job."
"A friend of mine used this "service" to clean her home after her, her husband and their four pups were displaced after their home suffered severe smoke damage. Their initial quote for a time frame to complete the work was a week. My friend showed up at her home to check her mail and the employees (day labor?) were sitting in her driveway in the company vehicle just...not working. After two days of "work" the assignment was completed according to the Duluth, MN branch of ServPro. My friend has photos of still filthy vents, soot around the vents (on the floor) and major water stains on her walls where the employees "washed" the soot off. These employees were obviously not trained, sloppy and lazy at the task at hand leading one to believe that this branch of ServPro in Duluth, MN, owned/managed by Kevin uses day labor employees for a professional business. Use this company at your own risk."
"My apartment had water damage on January 11, 2022. It has taken over 2 months and my apartment is still not livable. The caretaker from my apartment building made many phone calls, appointments were made and the workers didn't show up or call - they now consider their job finished. There is missing paint in many places. They bought some paint and fixed one spot - so why not all!? My cupboards have not all been put back up. There is sheet rock dust everywhere, including inside cupboards - despite them all being blue taped up - which ripped the finish right off the cupboards. I have not been able to move back into my apartment yet because of the excessive cleanup that is needed. And, the sheet rock dust has so encrusted the carpeting that it all has to be replaced. But, from what I can see - the ceiling looks good. I've improved my rating after talking to the owner. There is to be a walk through and the problems I mentioned should be taken care of."
"Our upstairs bathroom toilet ran for 5 hours while we were out, into the main floor bathroom. Of course, it was a Friday night when we returned home to find the ceiling bulging with water. By 7:30am on Saturday we had a call back and the Servpro team who showed up at 11:30am to start working. It took them until 5pm to remove the plaster ceiling, clean up, and start the fans. For five days the team came back, checked the humidity levels, and finally determined everything was dried out. Upon leaving, they offered their boss' card to call for people to do the repair. They were a super team of technicians. I felt safe having them in the house. They did a great job cleaning up, always calling daily before they arrived to check on the progress. These are the people you need to do the job. Plus, they helped with all the insurance matters."
"I recently had a flooding issue in the basement that I had to manage remotely since I was not in town. Also, I had just purchased the house, so I was not familiar with the area, flooding issues, service providers, etc. The insurance company recommended SERVPRO for the water removal and damage cleanup. What a stroke of luck for me in an otherwise bad situation! Ryan and his team managed the effort quickly and efficiently and kept me informed of their progress. This was invaluable to me for being so far away and not being able to see for myself what was happening to my house. I would highly recommend this company to others finding themselves in the same situation. These folks are efficient, effective, easy to work with and trustworthy."
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