Barks on Bourbon

"I was nervous bringing my 2 year old golden retriever to get groomed for the first time. Alyssa did such a good job and trimmed him in all the right places. She was quick and efficient. He was so clean and fresh! It wasn’t too hard to get an appointment. And I’ll definitely be back."

"We love Barks on Bourbon! We have yet to try out their boarding and doggie daycare but have heard great things about those services. They have been our dog's groomer for a couple of years and they do a great job! Our dog loves going even. :)"

"My dog absolutely loves it here, and I do too. We just switched to daycare 3 days a week instead of 2 times for winter, but I have a feeling we won't want to go back to 2. He loves to play with other dogs more anything else (except maybe mud puddles) and barks on bourbon has handled his endless playful energy very well. He is, somehow, more excited each morning we drop him off than the last. He has boarded there a couple times before too, up to a week. Even then he had a good time. We groom him there too, really a full service facility. The staff is very friendly and accommodating. I've never had a dog love a daycare or boarding facility so much, and yet their rates are still affordable."

"Our dog was bitten by another dog in the yard, apparently it was known that this other dog could not be around other dogs. Our dog has a deep wound approximately 1.5 cm long and 1 cm deep in the middle of his lower back that is still oozing and bloody after 24 hours. The story we were told is that our dog was let out while this other dog was out in the yard. We were not even told about the incident until an entire day later when my husband arrived to pick him up. We were still charged for the 2 nights of boarding, and were so kindly reminded that they could not be held liable for any veterinary bills because we signed some sort of waiver several years ago. The whole premise of their business has been compromised. They’re supposed to be able to safely watch and temporarily care for someone else’s pet. Obviously things can happen but their non-attempt to fix it at all is upsetting. Plus, we now have to take him to the vet on a Monday when neither of us has time in our busy schedules. We have been boarding our dog there periodically for 5 years now, but after this negligence, we will not be back. If I could give zero stars, I would."

"Took our Leo there while we were on vacation, I was nervous as this was the first time we were leaving him but they did great. I would call to check in and they did not mind at all, sent me a bunch of pictures. The free/included bath or nail trim with a week stay is also fantastic. Definitely will be returning."