Fredrick's Hallmark Shop 1240 West Sunset Drive, Waukesha, WI 53189

"Always great selections of cards gifts for all. Puzzles, books, jewelry shirts,purses etc."

"DO NOT SHOP HERE. Workers are RACIST. We had an incident where workers FOLLOWED my daughter and me around the store and then proceeded to KICK my daughter out while she was looking at birthday cards for her dying grandma. I came up to them, and they didn't believe she was my daughter, and when i asked what happened, they proceeded to point out how she was taking "too long" to look and said that if she wasn't buying anything she could get out. My daughter is a young, beautiful Mexican girl, and when there was another beautiful white teen minding her own business and looking around, they didn't bat an eye. DON'T SHOP HERE I've also experienced many other hate crimes with my Mexican family, and this store."

"Do not go to hallmark! the workers are extremely racist! they will follow you around the whole store and act as if they’re cleaning just to spy on you! its extremely uncomfortable! i was in the store for a while with my friends for a while just browsing and they kicked me out saying “if your not gonna buy anything leave my store, because you guys have been walking around for too long” i was with my white friends and they had told me that they’ve went to this hallmark before just them and the workers never followed them or anything! i’m a young mexican girl who just wanted to spend time with my friends but it was all ruined by these disgusting rude workers! i’ve also heard other complains of my dark skinned friends who have experienced racism as well by these workers!"

"UPDATE- The owner contacted me and let me know that the manager was mistaken in her interpretation of the return policy. They are refunding me the money for the candle. I am changing my review and my star rating. I will give them another chance. I bought a Woodwick candle from them about 2 weeks ago. Paid full price. Brought it back to return, with my receipt, in pristine, unused, still boxed and tagged condition and was told I would only get the new sale price back. Apparently they’re now 40% off. No where was this posted as the return policy. When I questioned the legality of that I was told by the clerk that it’s policy at every store not just the hallmark store. I’ve never had that happen to me ever, at any store. I try to shop small to support the little retailers whenever I can, but I won’t be buying anything from this store ever again. I ended up just keeping the candle. Sad."

"The people that work here are always super nice! The store is clean and organized and the chocolates behind the counter will call your name! Cute gifts!"