SERENITY TAX & BOOKKEEPING SERVICES, LLC
215 North Central Avenue, Duluth, Minnesota, United States
About the SERENITY TAX & BOOKKEEPING SERVICES, LLC
Serenity Tax & Bookkeeping Services, LLC is a professional accounting and finance institution located at 215 North Central Avenue in Duluth, Minnesota, United States. Our team of experienced professionals is dedicated to providing top-notch tax preparation and bookkeeping services to individuals and businesses alike. With a focus on accuracy and attention to detail, we strive to ensure our clients' financial records are in order and their tax obligations are met. Trust Serenity Tax & Bookkeeping Services, LLC to bring peace of mind to your financial matters.
Photos of SERENITY TAX & BOOKKEEPING SERVICES, LLC
215 N Central Ave Suite 9, Duluth, MN 55807, United States
Opening hours of SERENITY TAX & BOOKKEEPING SERVICES, LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of SERENITY TAX & BOOKKEEPING SERVICES, LLC
"I am a self employed artist and have been using Serenity Tax for the past eight years for business and personal taxes. Their team has been great to work with and I highly recommend their services."
"Unfortunately, EXTREMELY disappointed!! Will Not Be Back:( The staff are always friendly. We have been going here for 5 years and the last two years have been nothing but lack of communication. Last year it had to do with waiting, waiting, waiting (many weeks) for our tax prep to get done - I call to find out where my taxes are and was told we should have been called to let us know we had to file an extension, no call was ever made to us. I was very upset, the tax preparer did them right away and took a little bit off the tax prep fee so we went back again this year. This year we were able to be seen in person - upon leaving, we were told we had a: Refund from Wi of 430.00 Owed Fed:108.00 Owed MN:609.00 Washout - we owe 287.00 That being said, we signed for the money to be taken out of our back account. We were told the taxes are always checked by a second person and if there were ANY changes at all, we'd get a phone call. YOU GUESSED IT - NO CALL!!!!! I had just happened to look at my bank account a week later to see withdrawls being made out of my account of Fed: 2,999.00 WI: 3.00 MN:792.00 A 3,794 total in withdrawls vrs the expected washout of the above 287.00. 3,507.00 MORE then expected upon leaving the office. THAT is a HUGE difference to say the least!! Obviously not being prepared for that kind of money to be withdrawn at that time, it wiped out my bank accounts and put us into overdraft!!!! I told the tax preparer (who felt horrible) I wanted my prep payment returned - it was back in my account within 15 mins. This wasn't all on the tax preparer - we are humen and make mistakes. The issue was the SECOND person who caught the mistake who didn't feel it neccesary to let us know of the HUGE change in our filings BEFORE filing our taxes!! I said to our tax preparer " Im not sure if Deni would like to do anything to make this right, but......" Not one peep from Deni - ONE PHONE CALL could have made all of this an OK (still unacceptable mistake) situation - just file a week later , but unfortunately not the case."
"Stay away! I went to Serenity this year around early March to get my taxes done and they said it would be no problem to get it done. A couple days before the deadline they email me and say an extension has to be filed. They pulled a bait and switch! It took them another two months to get my return finished. When I received my return there were several mistakes made. For example, they put a totally wrong birthdate for my wife and said on my 1040 that I traded crypto currency when I didn’t. When I called Dani she said none. of it was a big deal and they spend most of their time making sure the numbers are correct. What a joke! I wouldn’t be surprised if I get audited next year. Fast forward to a couple of days ago. One of Dani’s employees, Eddie sent me a email with another couples taxes attached. Now I have these people’s ssn, birthdates etc. If you want someone who is detail oriented and won’t give you sensitive information away I suggest you go somewhere else."
"I have worked with Deni and the Serenity team since 2011, even after moving to Texas in 2014, I continue to value our relationship! I am always blown away at their attention detail, their quick response time, and how well they keep me organized! We use them for personal taxes, business taxes, bookkeeping, and payroll. I feel treated as though I'm their only client, yet I know they have very many!"
"Deni and her dedicated team of tax-law experts have been providing us with exceptional peace-of-mind tax-preparation services since she started her business. We no longer reside in Duluth, but continue to place our trust in Serenity every year because of their attention to detail, accuracy, speed and fair pricing for services rendered. All of the above was especially important to us for TY2018 because of the confusion and chaos implemented into our Federal tax laws in 2017."
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