H&R Block 3705 North 124th Street, Brookfield, WI 53005

"First time I used their services. Had a gentleman with over 30 years experience. I just got a letter from the state that he made a $800.00 error. Very disappointed. I felt like they wanted to charge extra for everything including in case they are wrong. If they are going to make a garrentee you shouldn't have to pay extra for it."

"I can't be polite anymore. After 3 months of trying to get my 2018 tax return corrected I am EXASPERATED. Not ONLY did Eugene miss one of our W2s, my husband and I got passed like foster kids to another H&R block branch. And we still have to bug people at that H&R block every week on the status or our return and our money back. This is exhausting. For over 3 months now we've been waiting for the money we are owed (NO SMALL AMOUNT, especially during a pandemic). I AM NEVER USING H and R AGAIN!"

"Brian Beren gave a casual greeting, then seated me and started the tax preparation almost immediately. He efficiently went through the process answering any questions I asked. The time spent was businesslike and appreciated."

"Excellent customer service. The prepayer was very knowledgeable patient, personable and skilled. She took time to explain everything we had questions about and described better results for the future."

"After working with a tax professional at an H&R Block located on 124th and capital I informed them of my tax actuation buy an appointment before actually been seen for an appointment left documentation with a tax professional the tax professional lost the documentation and then stated that I never gave it to her i.e. lied to my face as well after making it to the office felt as if the current supervisor had an extremely unprofessional manner reason with me as well given them all the information that I previously stated that the timeframe in which I needed my documents prepared as well as leaving them very sensitive tax documents the disregard for the proper storage of my information was a palling."