Modern TV & Electronics Service
5621 Odana Road, Madison, Wisconsin, United States
About the Modern TV & Electronics Service
Modern TV & Electronics Service is a top-notch electronics store located at 5621 Odana Road in Madison, Wisconsin. With a wide range of cutting-edge technology products and exceptional customer service, we are your one-stop shop for all your electronic needs. Whether you're looking for a new TV, home theater system, or computer accessories, our knowledgeable staff is here to help you find the perfect solution. Visit us today and experience the convenience and expertise of Modern TV & Electronics Service.
Photos of Modern TV & Electronics Service
5621 Odana Rd ste a, Madison, WI 53719, United States
Opening hours of Modern TV & Electronics Service
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Modern TV & Electronics Service
"Following their online procedure, I emailed a repair ticket to Modern TV & Electronics. I immediately got an email response acknowledging that they had received my ticket. A short while later, they called me to apologize and say they wouldn't be able to work on my stereo amp because parts would be difficult or impossible to get (it's a lesser known brand and over 40 years old). I really appreciated their honesty and helpfulness. This level of thoughtfulness for a customer is much appreciated."
"Kevin at modern TV and electronics could not have been more kind or professional. They took their time to diagnose my issue and fix my problem. I highly recommend them to anyone who wants high quality TV and repair service with a great attitude. Truly amazing gives me hope in humanity!"
"This company is not helpful. They are a partner with Samsung as one of their local repair providers. They were given my repair from Samsung for an in-home repair. After they were given the repair, they called and said they couldn't do an "in-home" repair and asked if I could bring the tv in to them. When I explained that I couldn't, she stated they were going to cancel the repair because they couldn't accommodate an in-home repair. (They are notified that it's in-home when they get the repair and they have to agree to in-home repairs if they're going to take on the repair via Samsung) The person from Modern TV & Electronics then proceeded to state that the repair was cancelled because of "Customer Request (Can't wait for repair)". This is not true as she never discussed or said anything about timeframe and she also proceeded to say that was the only option available to her. (The Samsung Agent confirmed that this too was not true)."
"This place is very unhelpful and extremely limited with what they can do. They turned down every single things I wanted to take in and repair saying they couldn't do it. When I asked why they said it was a staffing and supply issue. The lady who I talked to was very nice herself, but with what they can do it's next to nothing. They wouldn't even take a look at one of my modern receivers. I'm not giving up on this place, but until they get better staffing and start being able to do what they used to, they really shouldn't advertise that they can service all of these things. At this point it's their loss, cause I would pay a lot to get some of my equipment fixed, but so be it. So if you're looking for high quality service repair for your electronics, DO NOT come here. I highly DON'T recommend."
"My TV needed to be repaired. I was given a recommendation for Modern TV and Electronic Services in Madison, Wisconsin. I received a working TV again with a picture that looks better than when it was new. Their excellent service given made me very pleased. From now on they will have all of my repairs. Thank you, Modern TV & Electronics. Gary Elrod"
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