Master Appliance Repair Service, LLC 304 North Main Street, Thiensville, WI 53092

"Tom has been to my house numerous times over the last 10+ years. He is the only repairman who has been reliable and extremely knowledgeable. His prices are fine considering he will come over as soon as possible and fix the problem. I highly recommend him for all your appliance fixes from washers/dryers, microwave, stove/oven and refrigerators. He's done it all for me and is excellent."

"Tom seemed friendly and knowledgable regarding our gas oven/range. The lock mechanism was jammed. He squirted silicone into it for lubrication which seemed to make it work. He wasn't at our place for more than 15 minutes and charged over $160. It was way too expensive for the service he provided."

"Tom came over for less than 1/2 an hour to tell me the dishwasher was shot and the parts and labor would cost more than the cost of a new unit which was fine but he charged $160.00 for the service call. Won't be using his services again. $320 per hour for a diagnosis? Find someone else..."

"Tom was honest, knowledgeable, polite and no BS. He had the parts with him to do the repairs on my oven and refrigerator. His prices are very reasonable. You get what you pay for. You people that think his prices are too high, you should hire some inexperienced high school kid for $20-25 an hour... then see what kind of service you get. Great service. Great owner. Will call on him again."

"Service was good but comes at a steep price. Service call is $125.00. A return visit was $105.00 plus parts. In total it cost me $290.50 to fix a latch on my dishwasher. It would have been in my best interest to ask more questions before selecting a contractor regarding prices of the service call and installation of parts. My wood floor was scratched up when the bottom was removed then put back on. I didn't notice this until after the technician left. HIs intention to check the seals was nice but it ended up with gouges and scratches in the wood floor beneath the dishwasher. I know he did not intend to have this happen. Nice man, very knowlegable, just pricey service. And now my wood floor has new scratches as well as a new latch."