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Tri-State Basement Repair
27188 U.S. 14, Richland Center, Wisconsin, United States
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About the Tri-State Basement Repair
Tri-State Basement Repair is a reputable general contractor located at 27188 U.S. 14, Richland Center, Wisconsin, United States. Our mission is to provide top-quality products and services at affordable prices. As a family-owned company, we are dedicated to helping you solve all your basement problems and alleviate your worries. We specialize in basement waterproofing in various areas including Madison, Milwaukee, Richland Center, and many more. Our basement repair services are designed to stop leaking wall cracks caused by hydrostatic pressure. Additionally, we offer wet crawl space waterproofing solutions to help protect your home. Our customers have praised us for our professionalism, clear communication, and excellent results. Don't hesitate to contact us for all your basement repair and waterproofing needs.
Photos of Tri-State Basement Repair
27188 US-14, Richland Center, WI 53581, United States
Opening hours of Tri-State Basement Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Tri-State Basement Repair
"We had two egress windows installed in our basement at a property in central WI. We considered four companies and selected TriState Basement Repair. Their bidding and contract process was very straightforward. Their pricing was reasonable (not the cheapest and not the most expensive). They were able to schedule the work in a reasonable amount of time. The workers worked quickly and efficiently and were very polite. The installation was well done with quality materials. I would recommend them to a friend and will consider them as we seek to have other work done to the property."
"This is the company you need to call they saved our home. It's stronger than it ever was . They responded to my phone calls or texts in a timely manner, the workers were professional, friendly and they left my land around the house and crawl space cleaner than when they came. We had some delays due to the covid issues, and our water table but none due to this company. The owner would even work when needed and was always checking up on progress. I can't say enough good about this company!!! THANK YOU so much for all you did to save us. I will recommend you until I'm blue in the face."
"We had a basement window replaced, and window-well dug out. The work looks fine (we haven't had a big rain to test it out yet) but our interactions with the business office were pretty terrible. There are some simple things they could do to improve interactions with customers that would make the experience much better. We got a quote in summer, 2019, and they had to delay the install to May, 2020 due to weather - which I fully understand. But then they billed us every month for the work, despite monthly calls from me to request that they stop, because the work was never done. When the May install date finally came around, I had to call them to make sure they were still coming, then went and dug up (at their recommendation) our plants around the window. When they showed up, they had the wrong window and had to order a new one. The annoying thing is that the crew knew they had the wrong window before leaving the shop, and they could have just called me to ask for measurements to make sure. This delayed the project for another one and a half months, during which time I received more bills with increasing "late payment" charges. The window is finally in - a year later - and I hope it's in good shape. So their crew gets a good review. But their business office / scheduling / etc. needs to communicate with the crews and their receptionist to improve the experience. If you go with Tri-State, just be vigilant about keeping records."
"Hard to write this review. We had previously had a great experience with Tri-state at our previous residence (in 2016), however, this time around it didn't go so well. The crew was loud (shouting to each other) and often used profanity. They jackhammered into our sewer pipe, which was our responsibility to fix per: the contract. They also had the wrong encapsulation on hand, then when ordering the correct one, received the wrong on by the company, resulting in many delays for us. They concreted our dryer vent closed on accident and promised to fix it when they returned to encapsulate the walls. They forgot and took off without stating they had finished. They offered to take $100 of of our $7,000+ bill for the encapsulation error. Not the best customer service. Hopefully they'll be able to turn things around."
"Tri State saved our house...simple as that. Six years ago, we bought an old farmhouse in Adams Co., WI. The basement/crawl space flooded every spring and we learned that the dampness had rotted the main wooden support beam. We were told by an architect our only hope to save the house was to lift it and build a new foundation and floor. We soon learned that was something we could not afford. Tri-State Basement Repair had a better idea. They first dug a new outdoor entrance to the basement, then replaced the rotted beam with a new one made of steel. Then they dug around the perimeter, set drain tiles, and installed a sump-pump to deal with the water problem. All of this for a fraction of the cost of a new foundation. The crew was terrific. Lucas and the guys arrived promptly every morning until the job was done. They were so friendly and were happy to keep us informed as to what they were doing. They worked hard and took pride in what they were doing. When it was done, they cleaned up and even made a special trip to to replace a leaky drain hose. My wife and I could not be happier with the job Tri State Besement Repair did for us. We highly recommend them."
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