Hero: Plumbing, Heating, Cooling, Drains, Ducts & Electrical

"Craig was our electrician for moving our electric box to another room and adding several outlets to our garage and home. He was very knowledgeable and explained everything well. He had a great team helping him. Rochester has very strict inspectors and he was patient and tolerate with their process. I would use him again!"

"The electrician dispatched was Craig, super nice and friendly guy who came out for my service. Craig spent time talking to me and walking me through my options - never in a rush to get to the next one like some companies. He thoroughly explained everything to make sure I understood. Would definitely use Hero again, and as a matter of fact I have one of their plumbers coming out as well. We have been very happy with Hero and their service. *Update*: It won't let me post a separate review for the plumber, but Ryan was awesome too. Very quick, knowledgeable and gave me some tips as well. Super satisfied! Update #2: Had a gas line issue so needed another plumber. Schad came and was excellent. He was friendly, polite and professional. He even strikes up a conversation where other professionals don't. Would highly recommend Hero plumbing and Schad. Prices were very reasonable to me."

"The outlet for my dryer needed to be replaced due to its age and condition. The connectors for the outlet wore out over time, creating a gap between the outlet connection and cord prong connection. This situation was a fire hazard waiting to happen. Contacted Hero through their online scheduling tool, received a call back within minutes, and they had their technician, Craig, to my house shortly after. Craig carefully and professionally inspected the outlet, explained the situation, and my options for repair. He took care of the repairs and was done within a couple hours from start to finish. Now I have a safe and fully functioning outlet for many years to come. Thank you Craig, and Hero for a job well done! Will be using your services again when needed."

"My furnace went out the night before Thanksgiving (of course!) I sent a request on line for Friday when available. Andrew was here by 10:30. He was very thorough and explained just what happened and my options. I appreciate the quick service, and my cats LOVED Andrew! I needed a new furnace, and Aaron, Jeremy and Craig were here on Monday at 7am and were done by 10. They were a lot of fun.....toot toot!!"

"First time working with Hero for my furnace issues and I will definitely not go anywhere else. Andrew did such a great job cleaning my furnace and diagnosing the issue. After the issue was found, he walked me through the steps needed to heat my house this winter. I'm very grateful and pleased with the service Andrew and the company Hero provided. I would recommend anyone needing any issue fixed with plumbing, heating and cooling to give Hero a call. They won't disappoint."