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Petco
1505 Central Park Commons Drive, Eagan, Minnesota, United States
About the Petco
Petco is a renowned pet store located at 1505 Central Park Commons Drive in Eagan, Minnesota. This one-stop shop offers a wide range of food, supplies, and accessories for all types of pets. Whether you have a dog, cat, bird, fish, or reptile, Petco has everything you need to keep your furry, feathered, or scaly friend happy and healthy. With knowledgeable staff and a diverse selection of products, Petco is the perfect destination for pet owners looking to provide the best care for their beloved animals.
Photos of Petco
1505 Central Park Commons Dr #100, Eagan, MN 55121, United States
Opening hours of Petco
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Petco
"Had an appt last weekend to have our dog bathed and nails clipped, because we are out of town I had my son bring her in, shortly after he called me and told me that they requested I pay the bill with Apple Pay which I do not have , I called the store and got ahold of Mae who said she was a manager, I explained the situation and she got very rude and told me Apple Pay or nothing , I explained I could pay with PayPal or Venmo or send a check or they just would not get paid right then, she immediatley told me she would call the police and charge me with theft by services, if there is such a thing, I asked her if she was going to hold my dog hostage or what, I never tried to get away without paying , I just wanted to find a solution for this unusual situation , it seems unusual they would not take a credit card over the phone, companies do this all the time , she said it was for my protection and said she was done arguing with me on the phone and hung up. Pretty bad customer service by Mae and totally not willing to work out anything just wanted to charge me with “theft by services” I’ m a very long time customer with this petco but I guess they don’t care . I also called their corporate and filed a complaint and got no response"
"Customer service needs to be better. When we go to a store we don’t normally shop at, we expect to be helped in a kind manner. The employee last night was not professional at all, and pointed at where things were like we knew where the product was. Was also (almost) denied a sale because he needed video proof of the size of our tank for a king betta. I get that, I work with animals but not believing the size that we say and saying “no” and turning your back on us is extremely disrespectful! My significant other said the wrong tank size at first, and the employee made it a big deal stating “oh so now the size of your tank is bigger” The whole experience was awful I can’t even explain it all in detail. The only reason why we would go there is for a king betta, nothing else. Work on your customer service because snarky sarcasm is not the correct way to treat anyone!"
"Unfortunately, upon trying to return an unused item with tags still on, I was told it was not possible. I had exceeded by a week or so a store's policy of returns accepted within 60 days. I inquired if I could get a store credit for the amount of the item, but was told no. We are new to Petco and were not aware of such a short return time policy. I assume it's stated on the receipt, but I wish clerk at time of purchase had informed us of such a short return time policy. Please note that this return policy issue in no way influences our full satisfaction with the puppy training with which we've been involved for the past few weeks. The training has been awesome! Thank you."
"Came here today to buy a thunder shirt for my dog. The man who assisted me find the item was very helpful. The store was clean and well organized. All the staff I interacted with was very friendly."
"For a big box store it's good. I do get my pet vaccines and it is fast cheap and easy. Best price on cat litter. Dog food is a little high on some brands."
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