Guardian Home Improvements 16920 West Cleveland Avenue, New Berlin, WI 53151
About the Business
Guardian Home Improvements is a top-rated roofing, siding, and window replacement company located in New Berlin, Wisconsin. They pride themselves on eliminating the confusion of home renovations by removing commissioned salespeople and providing honest, professional, and skilled services. The company offers a thorough inspection process to determine the best solutions for your home, whether it be repairs or replacements. They represent all major manufacturers and guide you through the process of choosing the right products within your budget. Guardian also ensures that homeowners understand their rights and provides transparent pricing with no pressure tactics. In addition to roofing services, they offer a full range of exterior installation and renovation services, including siding and window replacements. With a focus on customer satisfaction, Guardian aims to exceed expectations and provide wholesale prices on replacement windows from all major manufacturers. Customers have praised the company for their excellent work and honest appraisals, making them a trusted choice for home renovations in the Milwaukee area.
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Location & Phone number
16920 W Cleveland Ave, New Berlin, WI 53151, United States
Reviews
"Guardian replaced our front porch roof and skylight. Excellent job. Polite, cleaned up EVERYTHING. Josh was very informative, friendly and professional. Roof and skylight look beautiful. So pleased."
"I talked to Patrick about a new roof and windows. Patrick was extremely knowledgeable and recommended the best options to improve my home and fit by budget. Guardian was able to preserve my existing roof by coating it, providing me with a "new" roof at half the price. The roof looks great! My new windows also look great, work great, are keeping out the cold. Even though my window frames were not of standard measure, the installers Jim and Josh made the extra effort to ensure my windows were properly framed and installed. I'm really pleased with how everything turned out."
"We resided our home and after looking at a number of options, we decided to go with Guardian Home Improvement. Very glad we did because everything was first rate from start to finish. Patrick was the initial contact and could not have been more helpful in getting everything in place - materials, colors, price. Yang's crew did the actual job and it could not have gone better. An excellent top notch crew. Josh was the job supervisor and he stayed in constant contact to make sure every detail was taken care of to our satisfaction. Very happy with the job, service and communication. Highly recommend."
"Updating: Went from 2 stars to 1, it has been over 3 months since Guardian finally got in contact with me and still no solution. They tried two ways to fix my roof and unfortunately it made it look worse. It has now been almost a month since the last attempt. After not hearing anything from the last solution attempt, I reached out to the Production Manager on 10/9 and spoke with someone else over the phone who said they would talk with the PM and get back to me on next steps and I have not heard back as of 10/24. Reached out last October for a coating to be done on our roof. The up front customer service was great and they came out shortly after initial contact. Once contract was signed and deposit received the communication was poor and I had to keep following up. They came out right before year end and applied the coating. The coating was applied poorly in multiple spots and are overly shiny and can be seen from down the road. The company has been called twice to discuss options and I always get forwarded to production and no one ever picks up and I leave a voice-mail and get told it will be returned in 24 hours. The most recent call was a week ago and I have not heard back. Disappointing after the beginning started off so promising."
"Very excited to have new Cericade roof coating applied. Josiah was great to work with, in alleviating my worries. Guardian did an awesome job finding and correcting a leak first. Then cleaning and prepping house for application. The steel siding and new Pella windows were well covered and protected. Roof looks great and get 35 year transferable warranty. Why throw shingles into the landfill when the life can be extended well into future??? Reflects UV light and better for environment. A win-win! Price below a whole new shingle roof."
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