Walgreens,

8302 Old Sauk Road, Middleton, WI 53562

"The store is a smaller, adequate location of the chain. However, when checking out, the technology often does not recognize your phone number when you put it in for specials. Many employees act as though it is the customers fault, even though they see at time after time. I think there’s a leadership problem in the store since employees tend to be dismissive and rude, and they look like they’ve rolled out of bed without combing their hair or paying attention to what they wear. If you need a Walgreens and this is in your neighborhood, it’s a good store with everything you need, but be prepared to be treated poorly by some of the employees."

"THIS PLACE IS COMMITTING INSURANCE FRAUD!!!! I have contacted insurance provider, state, and federal authorities about this so I'm not just yelling to yell, but figured I would save anymore people from getting screwed out of there medications including diabetics (a good friend of mine almost died). Don't go here as there's a good chance you won't get your medicine but they will push it through the insurance and if you need said medication to live they will happily take your cash as well as the money from the insurance!"

"A huge shout-out to Mike in Photo for going the extra mile to help get my photo margins to print correctly. It sounds like a simple issue, but it wasn't, and instead of giving up, Mike kept trying until he found a solution. This is a marketing piece for my business, so it was important to get it right. Earlier in the week, another Photo employee encouraged me to come in to the store to get this issue resolved, and he also was very helpful. I really appreciate this outstanding customer service!"

"Updating this review to thank Jen, the pharmacist, for taking the time to answer all my questions about an ongoing medical concern, OTC options and a new prescription. Her kindness, expertise and excellent customer service are greatly appreciated! 2019: This review is for Angie, the Walgreens pharmacist, who went the extra mile for me today and provided outstanding customer service. She answered all of my questions about a medication, and then later called me to let me know my prescription was ready because she knew I needed it quickly for pain. Thank you Angie!"

"This Walgreens is the absolute best one around the west side! The staff is all super helpful and nice. Don't listen to the other complaints about the pharmacy. There are a lot of regulations and procedures that they have to go through to get your prescription filled. Poor things have to deal with insurance companies EVERYDAY!! And I'm sure each one of the bad reviewers has had an unpleasant experience working with insurance companies at some point in their life; show some compassion. What you think is a simple fill of a prescription, actually takes a good deal of work behind the scenes - trust me, I used to think the same way. The rest of the store is neat and clean and filled with product. Kuddos to this staff on showing up to work (unlike other stores in the area randomly closing due to staffing issues)."