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Superior Choice Credit Union
2817 Tower Avenue, Superior, Wisconsin, United States
About the Superior Choice Credit Union
Superior Choice Credit Union is a trusted financial institution located at 2817 Tower Avenue in Superior, Wisconsin, United States. As a credit union, we offer a wide range of financial services including savings accounts, loans, and ATM access for our members. Our mission is to provide superior financial solutions and exceptional customer service to help our members achieve their financial goals. Join us today and experience the benefits of banking with Superior Choice Credit Union.
Photos of Superior Choice Credit Union
2817 Tower Ave, Superior, WI 54880, United States
Opening hours of Superior Choice Credit Union
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Superior Choice Credit Union
"Worst customer service experience I've ever had, multiple problems over multiple years. Credit Union in name only. No wonder they dropped the Community from their name. You're better off with anything else, don't bank here."
"I tried skipping 2 of my car loan payments when I lost income for a month. I filled out hardship papers and emailed back. 9 DAYS later I emailed asking about the outcome. I was told they wouldn't help because my accts were current. I am dumbfounded that you have to ruin your credit rating before they'll help you. Next car I get I will tell Kunes to not use this bank. Stay away as other reviews have also said. Horrible bank."
"Amateurs running the bank. Could not get a call back, Website features not working. When you call them, then tell you to go to the website. Their attractive 7% interest rate is simply not worth it. They take actions without informing you and when you find out they refuse to acknowledge they were wrong. Problems every step of the way including funding the account which they reversed after it was funded without informing me or stating why it was reversed. 3 days of calling in, with promises of call backs from the escalation team and no call backs. Dont be fooled by their fake happy voices. Stay away!! Nothing but trouble and a waste of time"
"I have had an account at SCCU since I was 10 years old. I never had issues with the place till I got my first job at 15 years old. That is when the issue started. I have had my card frozen for a fraudulent purchase which was me trying to buy gas in Rice Lake... I was on my way home from a trip that was 4 hours away and spent hundreds of dollars on that trip but somehow when I bought gas in Rice Lake and only spent $30 they flagged it. I then have to call and sit on hold for hours to get my card reactivated. There have been many issues that have happened since then. Just today I made an online purchase from an online store and within thirty minutes my card was closed due to fraudulent activities. I get they are trying to protect me but the purchase was not out of the ordinary and should not have been flagged. My last complain with this bank is the amount of times they remodel. I know it sounds crazy but they are remodeling the exterior or the bank.....WHY! you did it less than two years ago. It seems that almost every 18 months they are spending hundreds of thousands of dollars remodeling. Maybe spend that money on making everything else about your bank better.... Bank is 3/10 would not recommend."
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