H&R Block

"The office is close to where I live and I like not going outta my way."

"I really liked HR block... Until this year. Closed Chatfield MN location. OK, I'll set it up in St. Charles. Went online and set up an appointment for 7pm. Had my wife call to confirm. Even though the website has appointments available to set up until 8pm, the office refused our appointment and rescheduled our appointment for the next Morning... I would not have known this if I had not had my wife call. I work in the morning, thus I set up the appointment for the evening. I did my taxes online and saved myself some money. If HR block wants my business(I have had my taxes done at one of their offices for 22 years) then I strongly suggest the start by improving customer service and support."

"Been coming down there for years..did a good job."

"What would be really fun is if the phone number worked. We are literally clients and have been trying to contact this office for days and every time we dial the number (from multiple phones in multiple locations) it rings once and then is answered but no one says anything. Great business model!"

"Employees were very friendly and informative, went over and above. The price seems a little high for the amount of information provided and entered. But it is worth it when the employees are so helpful and knowledgeable."