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Thompson Kane Mortgage Loans
8040 Excelsior Drive, Madison, Wisconsin, United States
About the Thompson Kane Mortgage Loans
Thompson Kane Mortgage Loans is a finance institution located at 8040 Excelsior Drive in Madison, Wisconsin, United States. Specializing in mortgage loans, they provide a range of financial services to help individuals and families achieve their dream of homeownership. With a team of experienced professionals, Thompson Kane Mortgage Loans offers personalized guidance and competitive rates to help clients navigate the mortgage process with ease. Whether you are a first-time homebuyer or looking to refinance, Thompson Kane Mortgage Loans is dedicated to helping you secure the right loan for your needs.
Photos of Thompson Kane Mortgage Loans
8040 Excelsior Dr # 100, Madison, WI 53717, United States
Opening hours of Thompson Kane Mortgage Loans
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Thompson Kane Mortgage Loans
"I worked with Wes Kane and the whole process was beyond my expectation. Very easy and seamless when we sold our home and bought a condo. I enjoyed working with Wes and his staff and I couldn’t be more pleased with the professionalism and excellent service."
"It was a great experience working with Thompson Kane! They worked to understand my needs and helped me find a great rate. They are very aware of the market and seemed to do everything in their power to ensure my home purchase was smooth. I'd highly recommend Thompson Kane!!"
"While everything from the start seemed great, after finally closing on our home we have had nothing but issues. We went with Thompson Kane as a local mortgage lender in hopes of having more hands on and helpful experience for our first time purchasing a home. Prior to our first mortgage payment being due, Thompson Kane sold our loan to a larger lender company. Our only communication regarding this was a single email stating it was being sold. We were left stumped and had to reach out to understand what that meant, especially considering we hadn't made a payment yet. We were simply referenced back to the initial missed email, and told we needed to work with this new mortgage lender from here on out. I now understand this is a very common practice, but at the time I was left feeling confused with a lost sense of trust. To further exacerbate that feeling, the mortgage lender they sold to had a major data breach two weeks later. While this is of no fault of Thompson Kane, it's truly unfortunate that this sale has now completely compromised our personal information, including our social security card numbers. We have now had endless letters and calls due to this serious data breach. Thompson Kane never reached out about this revelation, so we have been left navigating this event in a frenzy with this new massive lender. Lastly, with this sale of the mortgage, we being naive first time homeowners assumed all the correct information would have been transferred over. Once again, we were met with a letter in the mail that our new lender would be purchasing home owners insurance on our behalf because they had no record of any insurance we had purchased. We were again met with confusion and panic, as we just purchased insurance and had everything squared away until the new lender purchased it. While I know many of these issues were not at a direct fault of Thompson Kane, our communications with them through this beyond challenging transition as our local lender has been non existent. We might as well have went through one of the large lenders to begin with in order to avoid all of this chaos and panic as first time homeowners. So, between the sale of our mortgage before our first payment, to a massive data breach of the purchasing company, to inaccurate information being transferred, I don't think I would recommend Thompson Kane as a mortgage lender."
"Wes made our first home buying process easy and smooth. We didn’t have to worry about anything throughout the entire process and his team was able to get the closing done very quickly!"
"We worked with Wes for our home purchase in November of 2022 at the recommendation of our relator. Wes got us a bridge loan for the minimum down payment on our new home as we were closing on our previous home 3 weeks after we closed on our new home. This left us with a large monthly payment as the bridge loan was not the full amount that we were expecting down from the sale of our previous home. Wes assured us that once we closed on our previous home and had the additional money we would be able to easily recast our current loan so our monthly payments would be what we were prepared for. Once we closed our our new home Wes ghosted us. I called multiple times to get our loan recasted and he did not respond. On the one occasion that I did get in touch with him he explained that he was on a hunting trip and couldnt't help me, but would call me later that week. I never heard from him again. A year later we are finally able to recast our mortgage through the mortgage company that our loan was sold to. We had to prove a year of payments before we are elligible to recast. Once Wes gets paid there was no follow up. I have bought multiple homes in my lifetime, but I have never had a poorer home buying experience than I did with Thompson and Kane."
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