Carpenters Federal Credit Union
720 Olive Street, Saint Paul, Minnesota, United States
About the Carpenters Federal Credit Union
Carpenters Federal Credit Union is a trusted financial institution located at 720 Olive Street in Saint Paul, Minnesota. As a credit union specifically designed for carpenters and construction workers, we offer a range of financial services including savings accounts, loans, and online banking. Our dedicated team is committed to helping our members achieve their financial goals and providing personalized service tailored to their needs. Join us today and experience the benefits of being a member of Carpenters Federal Credit Union.
720 Olive St, St Paul, MN 55130, United States
Opening hours of Carpenters Federal Credit Union
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Carpenters Federal Credit Union
"If I could leave zero stars I would. If you are looking for a financial institution you can trust this isn’t it. They are not geared around valuing their customers. My father required additional help when he realized major fraud happening on the account and instead of getting help even after he asked was turned to paperwork he didn’t understand. He was nickel and dimed for a statement to show the said fraud. I asked numerous times to speak to a branch manager and was declined. Tellers are very combative and make you feel as you are an inconvenience. Very unprofessional. Would rather deal with Wells Fargo and that is speaking volumes."
"I had carpenters credit union 20 years ago,but I closed the account because of bad customer service. I decided to open another account again thinking they might of changed. But nope everything is the same I applied about 1 week ago still have no response. I am a 27 year union member, very sad to say that we don't have a good reputable credit union that has our backs..."
"Went there to get a debt card but in order to get it they were trying to tell me I needed to give them so one else’s social security card number in order to get one.Never had to deal with such craziness. The teller was super rude too! Hate going here. I told the lady I did not want to give my money to anyone if I died, but still demanded me to fill out Someone’s social!"
"ZERO STARS: Terrible experience from the start. The "loan officer" Colleen was rude, unorganized, and incompetent. Her lack of professionalism really shows with the miss spelling of words and lack of formatting. Don't try calling during office hours because no one will be there. Called multiple times at 3:30pm and got the after hours voicemail. Don't try to fax anything in because "we don't have a fax machine" or "our fax machine is down" not really sure which because she claimed both."
"What an AWFUL EXPERIENCE! Colleen was supposedly the loan officer and then told me she was their branch manager and refused to let me speak to anyone! She refused to send me to a voice-mail as well. All we want is to pay off our loan and they said they don't type up letters on letterhead. Then after our call they shut their phones off and had them go to "after hours" at 3:40pm!! This is the worst service I've ever had with a CU. MEMBER BEWARE!!"
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