Entira Family Clinics - Hugo

"Would zero if possible. Hold time was 45 min. I've called in 3 times and 3 different women who answered were rude as could be. I'm shocked at the service. I can't imagine how they treat you once you're there. Couldn't get a simple answer was told I need a Dr visit before they would do anything. They just want money and it's obvious. I wouldn't bring a Cabbage Patch Doll to this clinic. So disappointing"

"My sister and my friend both referred me to this clinic. Now I understand why they like it so much. Dr Leif Sunddberg was very thorough, friendly, and patient. Both the lady at the front desk and the medical assistant we're both very helpful. An overall great experience"

"Nicole PA was knowledgeable, compassionate and relatable. Had a great experience at Entira today."

"I liked it better when my doctor was in white bear, since moving to Hugo… I get Sara all the time and not my doctor. Although I understand my doctor is busy, it would be of comfort sometimes to talk or receive a message from her! Sara needs to at least say Good-bye not just hang up the phone when someone says good- bye, and not say no problem… uncaring and it’s unprofessional, being exposed to Covid at age 62, and not being able to receive a call from my doctor to make a decision of me receiving any treatment for my symptoms I find very disturbing. Sara knows nothing of my health history to have made this decision! The time line was not 2 days to be treated but 5-7 days onset of symptoms to be treated…. Covid is a serious matter not to be taken lightly!!!! A an assistant has no right to make that decision."

"I am a long time patient, as are additional members of my family and I cannot say enough good things. Very pleasant staff, good location and great team of doctors. Nicole Harvey is a gem. She will take the time needed to address concerns and that is a rarity in this day and age. Highly recommend this location!"