UPS Customer Center
2412 Hutson Road, Green Bay, Wisconsin, United States
About the UPS Customer Center
The UPS Customer Center at 2412 Hutson Road in Green Bay, Wisconsin, is a convenient location for all your shipping and mailing needs. Whether you're sending packages for personal or business reasons, our friendly staff is here to assist you with all your shipping inquiries. With a wide range of services available, including packaging supplies, tracking information, and drop-off points, you can trust UPS to handle your shipments with care and efficiency. Visit our Customer Center today for all your shipping needs.
Photos of UPS Customer Center
2412 Hutson Rd, Green Bay, WI 54303, United States
Opening hours of UPS Customer Center
Monday:
15:30 - 18:30
Tuesday:
15:30 - 18:30
Wednesday:
15:30 - 18:30
Thursday:
15:30 - 18:30
Friday:
15:30 - 18:30
Saturday:
Day off
Sunday:
Day off
Reviews of UPS Customer Center
"Tracking said out for delivery and delivery attempted. Twice. Ups has been here many times but 2 days in a row they can't find me. I heard the truck drive by my driveway. No attempt was made and now I have to go to UPS and pick up."
"The lady who answers the phone. “Linda or Karen” whatever her name is. Tell that stuck up lady to just retire. & I’m only being this nice because its google."
"I had one of the worse experiences with this center then I have ever had with any other center I've encountered/dealt with in my entire life. This is 100% no exaggeration either, I provide nothing but honest reviews based on my experiences. This place and it's employees I would avoid like the plague if I were you. I am by heart a nice person and called this center with some concerns, I was never rude or mean once. However, that was not the case from the UPS employees. I was spoken to so despicably by these employees- it was borderline harassment, 100%. Due to the shock and how disturbed I was by this, I literally started tearing up over the phone. When the employees heard the tears in my voice, they actually even got even worse and started to ridicule me. I can safely say my interactions with this "business" and it's "employees" was the worst experience I've ever had with a business and its employees. This place does not even deserve one star, unfortunately I cannot leave less then one star, but the most accurate rating would be definitely be 0/5 stars."
"The fella working at the counter was by far the most helpful person I have ever encountered working in customer service. The corporate ups "help center" told me I could pick up a missed delivery at this location, after going through a bunch of hullabaloo with a person in a far away call center. I got there and the lobby was full of folks in the same boat as me. The counter guy was very helpful and even though anybody else would've told me to pound sand, he went out of his way to find the truck in back and get my stuff. He was obviously working without any help and with a broken system from a corporate standpoint, but he still went above and beyond for everybody there. Really saved my butt."
"I just want to share about a personal experience I had here. It was right around Christmas time and I had literally ordered my daughters entire Christmas off Amazon, but was not home when they delivered so I chose to pick up at this location. I get there and of course they were busy and I had numerous large boxes to pick up. Mind you this night it was FREEZING out! So I bring the 1st box out to my car and go to shut the door and my lock had frozen preventing my door from shutting completely(1st time I have ever had this issue). So after about 5 mins of me out there messing with it the gentleman at the front desk came out to see what was going on. He attempted numerous times to help me, but it was just too cold. He then told me why don’t you just grab your purse and come inside it’s too cold for you too be sitting out here. He told me I’m going to see if my mechanic can fix it for you. Unfortunately the mechanic had gone home for the evening. But I was able to get it to shut when I tried again!. The moral of my story is that man went above and beyond to help me. Thanks again!!"
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