FedEx Ground,

16555 W Rogers Dr, New Berlin, WI 53151, United States

"Customer service did absolutely nothing, and there’s no way to get in contact with anyone for a package that has been en route for 4 days"

"Refuses to give me updates on my package that's supposed to be delivered today in Illinois(10/28/23) ever since it it arrived at this location on 10/26/23"

"My package has been sitting in New Berlin, Wi for 3 days. This is not the first time this has happened! FedEx customer service is terrible and they do nothing to try and fix the situation."

"My package has been sitting at this location for almost a week now! The stupid phone system will not let me connect with any customers service either. This is one of may issues that I have been constantly having with fedex and it’s looking like USPS and UPS are a better option for all shipments! FedEx’s packages are always late and never reliable or they get shipped to the wrong cities!"

"My package has been sitting in New Berlin, Wisconsin for 4 days. It was scheduled to be delivered yesterday. Now the site says, delivery date is unavailable. Virtual customer service support is worthless. I have read that FedEx Smartpost is not a priority for employees and that it is processed when they get around to it. I guess it is true. I will never ship through Fed Ex. Terrible business practices."