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Certified Recovery Inc.
1280 West Clairemont Avenue, Eau Claire, Wisconsin, United States
About the Certified Recovery Inc.
Certified Recovery Inc. is a reputable finance institution located at 1280 West Clairemont Avenue in Eau Claire, Wisconsin, United States. Specializing in recovery services, Certified Recovery Inc. helps individuals and businesses navigate through financial challenges and regain control of their financial stability. With a team of certified professionals, the institution offers personalized solutions and expert advice to help clients achieve their financial goals. Trust Certified Recovery Inc. to provide reliable and effective financial recovery services.
1280 W Clairemont Ave, Eau Claire, WI 54701, United States
Reviews of Certified Recovery Inc.
"Horrible ongoing experience. I cannot even get far enough into a conversation with SONJA ADAMS to set up a payment. She makes it impossible to converse without escalating and screaming. Will not give my case to another employee of CRI making it impossible for me to pay. Threatening with legal action immediately. I told her I am more than willing to pay if I can talk to a different employee but she says she can’t do that. I’m asking for phone recordings and telling as many people as I can how vile she is. Still waiting to set up payment after getting into yet another screaming match with her. Didn’t get far enough into last phone call to make sure she had my correct address and sent itemized bill to wrong location. Sonja Adam’s is not a good look for a business at an almost harassing level."
"Spoke to a lady named Sonya Adams back in March, she said I had a debt through them but I had never received a letter from them. She was very pushy and asked me to set up payment immediately, I requested another statement be sent out detailing what i owe. Today she called and I answered, and she was once again very rude, told me they are going to pursue this debt legally and I said I just want to recieve a statement detailing what I owe, but she claims they only send one statement. I said "I requested one be sent again, so why wouldn't you send one?" To which she said people request them and never pay so why send them out when requested? And that she doesn't want to argue, I owe a debt and I need to pay or they'll pursue this legally. By the way, I have had medical debt through them before and they were pleasant,I had recieved a statement stating what I had owed and set up payment every month AND PAID IT OFF. She also claims she has left me voice-mail regarding this, however I do not have any voicemails from her at all."
"Tried to call to settle a medical debt in full. The person 'assigned' to my account was not in and her supervisor was at lunch. I asked if someone else there could take the payment and apparently they don't want the money since that isn't an option. I had to leave a voicemail and am waiting for a call back. Horrible service options!"
"I owed money on a credit card and when I stopped making payments Certified Recover called and were extremely understanding of the situation and offered a little help with how to handle it. I spoke with a customer representative and they were very helpful with getting my account caught up and now I no longer have anything in collections. People give these guys a bad reputation but if you work with them they will work with you. I'm glad this collection went to them and not some of the other companies I have dealt with because these guys were extremely professional and understanding"
"CUSTOMER SERVICE REPRESENTATIVE VERY RUDE SHE ACTED LIKE WE OWED A MILLION DOLLARS INSTEAD OF LESS THAN 175.00 I BECAME SICK WITH COVID-19 AND WAS OFF WORK FOR 5 MONTHS SHE ACTED LIKE I purposely got sick so I didn't have to pay debts. I am sure the medical Xray company received money from the Federal government to help cover their cost of treating people with COVID-19, yet I got no assistance from anyone when I was to sick to work and ended up with SEVERAL medical bills. Sorry I thought saving my house was more important to try and get caught up before we ended up homeless. I never received a conformation number so I had piece of mind that this was an actual bill. No letter was received from this company about the balance left from my insurance company for me to pay."
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