FedEx Ground

"They wouldn’t let me sign for my package digitally like their website says you can. When I contacted them about redelivery after they didn’t leave the package, they said they would send someone back out and did not. I called them less than 10 minutes after the person left my front door. Their phone service is among the most frustrating experiences I’ve ever encountered in my life. I will never, ever, ever choose to ship something through FedEx after today."

"Brought a pair of internet devices that needed to be returned. No box was sent to me for return. The guy that dealt with me said usually we need a box to return them, He helped me so I could get those returned by offer to provide a box at no cost. Great customer service"

"Terrible. Claim they couldn't deliver the package because of weather (it was 50 degrees and sunny). They have made no attempt to deliver the package. Why am I charged for 2 day shipping when the package has been sitting in your warehouse in Superior, Wisconsin longer than that. I called corporate to try to get the package delivered to a Twin Cities address. I was told they couldn't do that until local FedEx made a delivery attempt. Avoid at all costs if you are able to."

"It's now a week past the expected delivery date and still haven't gotten my package. Luckily for me the company i ordered my package from has already issued a refund for me. I can tell that this this is gonna be an on going problem based on multiple other bad reviews. I guess I am going to have to cancel this grocery delivery service. Not worth paying for produce that will consistently be showing up well past its delivery date and likely spoiled due to poor delivery service. Sad because its not that company fault. They ship all over the US so its not like they can switch delivery service because of one poorly managed fed ex location. I'm sure its not this bad at every fed ex."

"The Superior hub of FedEx is the worst delivery service I have ever experienced. My packages are always late, frequently marked "out for delivery" 2-3 days in a row, and right now I have one that has been marked "out for delivery" every day for the last 6 days. I even cancelled my Chewy subscriptions and switched to Amazon only because Chewy uses FedEx and Amazon usually doesn't. It is sad, because my old FedEx hub was great, and always delivering things early."