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Kleitz's Tax Service
22700 Alessandro Boulevard, Moreno Valley, California, United States
About the Kleitz's Tax Service
Kleitz's Tax Service is a reputable accounting and finance institution located at 22700 Alessandro Boulevard in Moreno Valley, California, United States. With years of experience in the industry, our team of experts is dedicated to providing top-notch tax services to individuals and businesses alike. From tax preparation to financial planning, we are committed to helping our clients achieve their financial goals. Contact us today to schedule a consultation and see how we can assist you with your accounting and finance needs.
22700 Alessandro Blvd # D, Moreno Valley, CA 92553, United States
Opening hours of Kleitz's Tax Service
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 16:00
Sunday:
Closed
Reviews of Kleitz's Tax Service
"I’ve been there three years. I have had nothing but great service and everyone I have referred has also had great service she’s been around for 30+ years she doesn’t overcharge and she’s very kind. Her daughter is also the same there a team."
"Horrible place definitely unprofessional they will take you're money and not do you're taxes correctly then they will blame it on you and say the paperwork wasn't brought it when it definitely was they are just so selfish they don't have a assistant so you're constantly getting interrupted by every other client. BTW I was coming to this place for years so they don't care about you're loyalty to the business.. all my paperwork was there and showed multiple times They will literally make up lies to cover them selfs. They messed up my 2021 as well as 2022. THEY KEPT blaming my previous employer for a missed up w2 but I had called and got that re sloved for them as well as for me yet they said I never talked to them when they literally left voice-mail regarding the matter after I re sloved it.."
"They never answer the phone and they are supposed to open at ten, but whenever I go they seem to be closed. Almost two months since I had her file two years of taxes and I have not received a single dime. I have questions which they most likely have the answers to but it is nearly impossible to contact. Do yourselves a favor and do business elsewhere. 6/19/23 My apologies, I did not know they aren't in the office when tax season is over. I should have payed more attention to the signs on the door explaining that and the phone numbers to reach them outside their office."
"I've been coming to Kleitz for about 5 years. Always so friendly and fast. I truly appreciate this business. At this point they really me me feel like family. Lovely people and greatservice. I recommend them to everyone!"
"I have been going to Debbie at Kleitz's since I first started filing taxes as a teen about 12 years ago. My mom uses them too. For the most part, I never had an issue until the last 3 years. Debbie put the wrong address on my husband's (then boyfriend) taxes 3 years ago which held his taxes up until June after filing around Feb. Then 2 years ago against my husband's advice we went back to Debbie as I figured I'd been dealing with them for years & never had a problem. That was the first time we could file joint as we are now married. I initially asked for a comparison: joint vs separate as I was unsure of my husband's financial situation & was advised to file join. So, we did only to have the IRS try to take both of our taxes due to student loans. When I asked Debbie about it again, she said I was supposed to file an injured spouse form with my taxes. HOW WOULD I HAVE KNOWN THAT if it wasn't told to me when I initially asked. After filing the form, I didn't get my part of our taxes last year until about April/May. Finally, this year when we filed, all seemed okay. I recently needed a copy of my 2019 forms so that we could see what steps we need to take to buy a home but I couldn't get my forms online as the site wasn't working. I reached out to Debbie who then told me that I hadn't gotten paid my taxes in the last few years. I corrected her & advised I had & was just waiting for them for this year. After a few exchanges via email, she later told me that she was never paid for 2018 due to the injured spouse filing & the money being sent directly to me and asked if I wanted to pay via cc or debit. I explained that I didn't understand how she wasn't paid for 2018 when she's always gotten her cut before my money was released to me. I also didn't understand why this wasn't mentioned when I filed this year for 2019. She then explained (unbeknownst to us) that she put on our taxes to pay the fees for both years so that she would get paid once our money was released. We still have yet to get our taxes back due to everything closing for COVID and I explained that while I would be more than willing to make sure she got her money, I didn't understand why I was being asked to pay before she gave me a copy of my forms when she just said she put on our taxes to have both years fees taken out. It's like I would be paying her an extra time! She then became very rude, speaking over me & going back & forward. She asked what I needed the forms for & I told her (though I didn't have to) & she rudely stated "you're trying to buy a house but can't pay me my money!" I explained that we weren't actually purchasing a home yet, as we are just inquiring about the steps needed to get one & are also looking into a downpayment assistance program. She then kept saying "well I have bills to pay too & it's like you don't care that I haven't been paid in the last two years." I explained that I already said I would ensure she got her money but I haven't gotten my taxes back yet, had just spent almost $3K to get a few things off my credit report & that the fact that she wasn't paid for 2018 had just been brought to my attention & never once mentioned when I filed my taxes WITH HER for 2019. I've never had to pay her directly so again....HOW WOULD I HAVE KNOWN she didn't get her money!? I just didn't have the money at that moment. Tired of going back & forward, I told her that I didn't appreciate the way she was treating me, being rude, talking over me & holding my papers hostage until I paid her as if it was my fault so I wouldn't be coming back to her again. She then told me "I don't care if you never come back to me again b/c I feel like you're a stickler!" I never once called her a name or was disrespectful! She then said a few more things & hung up on me! - a loyal customer who's been coming to her for more than a decade even when my husband didn't want to use her anymore! NEVER AGAIN! Debbie's great until you have an issue! I've seen other review's saying the same but never believed it until now! My advice - FIND SOMEONE ELSE! I will be!"
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