U-Haul Moving & Storage of Lake Hallie

"Staff was great and very organized. I just used them for the third time with a U-Box and the U-Box delivery person (Abby, I think) was phenomenal! She communicated with me numerous time until she was sure she dropped the U-Box in the right place, sent pictures of it, then even offered to come back and move if needed. She went the extra mile to make sure we were satisfied! Thanks!"

"I needed to return boxes that I purchased on the U-haul web-site. I was greeted quickly then Justin processed my refund. I was able to return the unopened packing supplies as well. Justin knows his job and serving his customer. Thanks for a hassle free experience during a stress filled long distance move."

"Cannot say enough great things about this location! They matched a competitor's price for us which saved us additional miles/driving...super friendly service and they did a thorough job explaining everything to us before we reserved our truck. Plus we get a free month of storage if we want it? Awesome!! Highly recommend this location- support local businesses!"

"This is not the fault of the employees but it is of the GM or manager. They are VERY understaffed, two guys running around trying to take care of everyone. Not really fair to the employees. Once it was finally my turn the customer service was great, easy and painless. Also get your employees some AC in that building! Poor agent that helped me looked like a mink who just crawled out of a wool sock in July."

"Poor service, took my deposit and wrote it in the computer incorrectly. How many times when someone says you owe them 63.20 do you give them 200.00. This is bs, watch your money.... there is incompetence, or the intentional theft... not sure which one it is, but surely one of them.. Not withstanding the 1.5 hour time it took to drop off a trailer. Beware, all I'm saying, they did not give me back 136 and change, I know for sure."