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TurboTax - Live with Tax Experts
7535 Torrey Santa Fe Road, San Diego, California 92129
About the TurboTax - Live with Tax Experts
TurboTax - Live with Tax Experts is a renowned institution located at 7535 Torrey Santa Fe Road in San Diego, California, United States. Specializing in accounting and finance, this institution offers expert tax advice and assistance to individuals and businesses. With a team of seasoned professionals, TurboTax provides personalized guidance and support to help clients navigate the complexities of tax preparation and maximize their financial returns. Whether you are filing your taxes for the first time or seeking advanced tax planning strategies, TurboTax - Live with Tax Experts is dedicated to helping you achieve your financial goals.
Photos of TurboTax - Live with Tax Experts
7535 Torrey Santa Fe Rd, San Diego, CA 92129, United States
Opening hours of TurboTax - Live with Tax Experts
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of TurboTax - Live with Tax Experts
"TurboTax self employed version miscalculated my Earned Income Credit by $2500 last year. The IRS sent me the extra money I was due. This year I entered everything and they underestimated my EIC by $3300. Thank God for TaxSlayer, which was highly recommended by Forbes, and was half the price. I have used TurboTax for 18 years and will not be using them anymore."
"When it comes to customer service and needing help with the situation it's hard to get help with the things you pay for.. I filed my taxes early around January 9th and they offered me a cash advance for $2,000 out of my $9,000 return. I was approved by the bank when I finish filing for the advance. I was told I had to wait for the IRS to open on the 29th. After the 29th of Advance wasn't available so I called customer service to get help. I had to talk to an AI automatic system for about 20 minutes until I I got to talk to a human sales representative in customer service. A young lady employee help me to her best of her knowledge by the name of,Joanna U. She couldn't give me much more information on my situation, so she transferred me to a supervisor for further help.. I guess I called at the hour of service because the supervisor was very rude, I tried to let her know about my situation about my tax advance and she kept trying to tell me about my IRS refund.. (which are two different things!) I even tried to let her know about the good information her employee gave me and she turned it around and said the employee wasn't suppose to tell me these things about glitches or other customers. ( I let her know that the young lady told me that 30 to 40 people called in and said that they didn't receive their cash advance and maybe it was a glitch in the system.) She didn't want to hear anything and got upset and told me she had to hang the phone up because I was over talking her,Like I'm some kid. She never resolved the issue... and here I am now. I will never use the service again. You lost a long time customer.. and from the service I don't think the corporate cares"
"Update from 1-star to 3-stars: Helen from customer support is incredible and was able to finally help me get past the error messages on the billing page and be able to successfully file. Such a relief after nine days of back-and-forth about something as mundane (and yet stressful!) as tax returns. _________________________ Have been trying to GIVE THEM MONEY for TurboTax Premium for 9 days in a row now, and their website keeps having issues and won't allow me to pay and file my tax return. Countless support agents via phone, Twitter, and email have not been helpful at all and don't seem to care much."
"Used TurboTax the last 4 years and was very happy with it until this year. My wife files separately and when she filed she inadvertently selected the more expensive Deluxe Assisted plan and when she realized the mistake changed to Deluxe unassisted or thought she changed it. She found out after she paid that they had charged her for the more expensive pan and have refused to refund her money. They just lost two customers. We will use one of the other online tax prep services which I'm sure can do simple tax like ours just as well as TurboTax."
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