University Accounting Service 2520 South 170th Street, New Berlin, WI 53151

"Got a call from this #. Didnt answer cause caller ID said potential spam. I called it back. Later my fb messenger app wouldn't send any messeges which iv never had that before. Tried getting on fb. I was already logged out. Knew i must have somehow been hacked. Just be careful."

"Hands down the worst UX I've ever experienced on a website. >12s to load every page transition, can't pay the payoff amount for a loan, only the current balance. Absolutely unacceptable."

"I love how this place has exactly 1 star, because the reviews are just people that Google'd "University Accounting Service" and this is the only listing. The address is different from the one on their website (so I submitted an update) but since it's the only one, I'll submit my grievance here as well! I wanted to pay off my student loan, so first I had to call them to get a payoff quote. I gave them a date that it needed to be good through, which occurred after my next payment date, so the payoff neglected to account for the upcoming payment. The payoff letter was also clearly manually typed because the date and payoff amount were switched on the page. When the loan was paid off, it was overpaid, so I was due some money back. However, YOU HAVE TO CALL THEM to get the money back. Otherwise, it just sits there indefinitely. It's been about 6 weeks, so I finally called, and they said they now entered the "task" for me to get the money back by check in the mail within 30 days."

"They are paying you to be fussed, cursed out, and called out of your name all day with no resources to help the customer. Leads will not help you and supervisors will not take calls or do callbacks. I often felt emotionally drained at the end of my shift. Not able to help people who have legitimate complaints. This is the worst company I ever worked for in my life. The turnaround rate in this position is high. After working there for 9 months, I can honestly say the hardest part about this job is dealing with your conscience as you end the calls with no resolution. DO NOT TAKE OUT A LOAN HERE AND DO NOT WORK HERE"

"Involuntary deferment that turns into 5x your monthly bill for the rest of your loan. If this corporation is tied to your loan for education, look elsewhere. Interest rates may be higher with your credit union/bank but at least they'll listen to you."