Affinity Plus Federal Credit Union

"Hawa was amazing to work with! She gave me such incite on my financial situation.she really guided me on what is best for my current situation. I would definitely recommend her to the next entrepreneur."

"worst online banking. When I make an online payment the actual transaction will show on my account after 2 days. Most of the time transactions results in -ve balance because I dont know how much money exactly I have in my account."

"Their website says they have walk-in service. Not accurate ! There were 4 people there and not one of them could process my new membership. One had to go to lunch, two were on computers and the guy standing behind the person said he couldn't pull anyone off computers. I drove in from out of town assuming that there was customer service available."

"Been with them for couple years. But I had a small overcharge for less than 2 weeks my direct deposit came in went to the mobile app to check to see what I got and said error occurred well I call them after attempting to sign in to the app. And they say “oh we closed your account” like huh?? Without even saying anything? When I told you over the phone I’d have a deposit in the next 3 days to cover my overcharge. So I couldn’t go into my app, pull money out of my now savings account, it’s restricted and you have to call and get that undone, also if you want to get ur checkings account back you’ll have to wait 6+ months like pffft SCREW that I’m switching went to Think Bank and I’m glad about it. IF YOU WANT YOUR CUSTOMERS TO STAY MAYBE CALL THEM AND TELL THEM THEY HAVE TO GET MONEY IN AT A CERTAIN TIME BESIDES CLOSING THEIR ACCOUNT WITHOUT SAYING ANNNNYYYYTHING!!!!!"

"Applied for a Land Loan online to acquire a lot in town where I live. I am not exaggerating when I say I have received HUNDREDS of spam calls - and many spam texts. However the one call I never received was from Affinity following up on my loan app. more than happy to put an inquiry on my credit - but no call or email. Needless to say I went elsewhere and sealed a deal with a different lender in less then a couple days. DO NOT waste your time here - go somewhere else."