H&R Block

"A waste of time. I made an appointment at this H&R block. I arrived 10 minutes earlier and they told me that the person I made the appointment with was busy at the moment (By the way, they randomly assign you an accountant, so I didn´t really chose this person, but they chose it for me). While I was waiting, a walk-in came by and was directly passed to an accountant. I was wondering why, if there were free accountants, will they make me wait then? Then the time for my appointment came and I was still waiting. After 20 minutes that my appointment should have started and I was still waiting I decided to leave. I could hear the person I had the appointment with just chatting with the person she was working with about her life and family, and none went to tell her that she had to hurry up since someone was waiting for her. It was really unprofessional. They should value more the time of their clients. And also use logic to see that if there are other accountants available, they might be able to help the people that are waiting!"

"Professional and prompt service. My tax preparer/consultant is very friendly and professional. She answered all my financial and tax questions."

"It cost too much money to get your taxes done now from h&r block I will never get it done with h&r block ever again. I also feel they do not have your best interest at heart they did not even look over to see if they can take anything away or help me out with anything it was just not a good thing at all with them this time to like I once again I would never go back to them."

"Susan was awesome! She was thorough and explained each step, she answered all of my questions in detail and made me feel very confident in her knowledge."

"Our tax accountant Maria was amazing. She made doing our 2020 taxes a breeze and went out of her way to make sure we received as much as we could. Highly recommend her services at this HR block."