JC Green Plumbing, Inc.

"Great experience with this company! We had incredibly old plumbing in the house we purchased, and we'd spent a ton of money paying for commercial grade snaking. We consulted several companies in San Leandro and Oakland, and ended up going with JC Green. The front office was incredibly helpful and friendly, and the technicians who came for the quote and for the service were super professional. The job was done in one day, and they replaced the entire upper sewer lateral, and placed two new cleanouts. I'm sure this was no small job for them, as the piping from our bathroom to the street stretches across the entirety of our property. They did most of this job without digging, and only had to knock out and replace a small portion of our concrete driveway. The job was just under $7000. We are incredibly happy. It's been about 5 months since this job was done, and we haven't had a single issue. Before, we could only go about 30 days without having the pipes cleaned out professionally. So happy that we went with this awesome local business!"

"Super disappointed. Felt with their “floating” pricing that we were being taken advantage of. They started off strong, great customer service. The tech assigned to our job was very professional and quickly isolated the problem. I was told, the cost to fix the issue was $850. This included him changing a valve that he recommend and installing a couple shut off valves on the piping to the water softener. He advised that we didn’t need to replace the PRV valve (Pressure reducing valve) considering another plumber just replaced it a few months ago. He did all of the above with no problem, his efforts increased the water pressure, however as he was cleaning up I noticed a small leak above the valve he just installed. He took off the valve and attempted to redo it but it wasn’t working for him. He proceeds to say that we should replace the entire pipe because his valve wasn’t bonding to the pipe and to replace the pipe would be an additional $500. I was a bit confused on why the pipe needed to be replaced, with the exception of the small leak, it seemed to bond with no problem. I did not authorize the pipe replacement and told him I’d think about it. Despite this, they removed the pipe and correctly installed the valve without a leak. They did not put back the PRV they removed. I was told he’d come back on Thursday to reinstall the PRV. My understanding was since it was getting late, it was a temporary fix so the home had water for the evening. On Thursday he comes back to reinstall the PRV they removed and was told it would be an additional $800… WHAT? Why should I have to pay an additional $800 for something they removed? Furthermore, he said that he’d replace the PRV with a new PRV that was exactly the same as what was there… yet on Tuesday he said it didn’t need to be replaced since it was only installed a couple of months ago. I was completely thrown off. Then he proceeded with an analogy of would you buy a refurbished iPhone or a new IPhone? He wasn’t going to install a used PRV. WHAT? I didn’t buy it from a used parts store…. This strategy doesn’t make sense to me. They removed it on their own accord and not at my direction but want to charge me an additional $800 to put back something they removed? Something doesn’t seem right… As a result my home is without a PRV right now and I have no clue if it violates any requirements with the City of Livermore or HOA. In the end, I felt they were trying to take advantage of the situation. This is something they removed and should be responsible for putting it back. Really felt like I was being scammed. I hate leaving negative reviews but this wasn’t right. I hope this company reevaluates their process."

"I reached out to JC Green Plumbing after receiving an excellent reference. They did not disappoint - I had a leaking water heater, Jesus laid out my options in a very easy to understand fashion. All the work was done with precision, high attention to detail and priced competitively - I will be calling them back for future plumbing needs."

"Our office restroom had our annual toilet flooding... and we have worked with a different plumber in the past, but the problem was never resolved, hence the annual/reoccurring flooding. After I called JC Green Plumbing, Romero arrived within one hour. He was quick to let me know that our flooding issue will not be resolved unless we re-do the piping, because the original pipes were put together incorrectly, with multiple sharp turns, making it impossible to feed the snake through the pipes in order to remove the blockage. Romero was right...and was the first plumber to address the underlying problem. We were thrilled to have him re-pipe for us, and he and his team did an excellent job. Very professional. Very knowledgeable. No non-sense upsells - who has time for that?! We had a great experience working with JC Green Plumbing. Highly recommended!"

"Booking an appointment was easy, and the dispatcher said that there's a minimum $160 charge for the 1st hour/ visit, plus any parts needed. The plumbers showed up on time and started to suggest a lot of repairs for a simple leak. We settled on a gasket replacement for the shower valve, but the plumbers stated that wasn't covered under warranty. The gasket replacement fixed the leak. Initially they wanted to charge $32.50 for each gasket, which is ridiculous, and we settled on a lower price. Based on the experience, I wouldn't use JC Green Plumbing again."