H&R Block 4929 Wilshire Boulevard, Los Angeles, CA 90010

"If I were you, I would find somewhere else. Nydia Prado, who did my taxes acted like she was doing me a favor. It was way before tax season began and no one was in there. She was late for our appt. She misinformed me about fees to file electronically , (which made her life easier), and then proceeded to google much of the information about my filing that she didn't know. Surprising. I could have done that myself. She told me I could email her any questions and I did have one a month later and never got an answer. I knew from the get go that I didn't feel confident in her knowledge. Let's hope this doesn't blow up in my face down the line. You can do better especially for the expensive fee. Forewarned."

"Update- After the awful treatment at this HR Block i took my tax returns to another CPA who found multiple mistakes. Now I'm faced with paying someone else hundreds of dollars to file an amendment because HRBlock LITTERALY REFUSED TO HELP even though i payed for the Peace Of Mind Guarantee. Just avoid this place. They're very unprofessional. I've been using HR block for nearly 20 years. No more! This year they messed up and didn't send my payment to the IRS! When I went in to get things sorted they blamed me AFTER telling me it may take a couple if months to go through BEFORE they knew it was their mistake! I was in the "couple of months" time frame but the tune changed when they looked on their computer and saw they'd messed up. There was not even the slightest apology or hint of commiseration despite all the extra fees I've incurred and then they became hostile insisting it was all my fault. When I tried to bring up the fact that they guarantee to be culpable for any mistakes they had a temper tantrum and pretty much threw my paper work in my face and told me "I don't have to deal with this ****". Obviously I left, i dont want to do business with unprofessional people who decide to blame me for their obvious mistakes. I paid for the "Peace of mind guarantee" but obviously wasted my money, now I'm going to have to seek help elsewhere because I no longer trust HR Block with my "peace of mind" or anything else."

"Filed my taxes with this location in February. Nothing but issues for the past 6 months with both my federal and state taxes. Almost impossible to get in contact with them for information or any updates. As of August, my state taxes have still not been filed, and I had to figure this out and follow up with them on my own. Horrible experience that’s caused me nothing but stress for months. Avoid at all costs, go elsewhere!!! This is my last resort in an attempt for them to contact me about my non-filed state tax return."

"I was SCAMMED by Angelica Lara and others in the Pico/Highland office. She failed to acknowledge the person who referred me. She charged me a fortune. She sold me products that did not existed (PROMOTION ENDED) then lied about repairing her FRAUD by refunding my fees. Cesar Salazar stood behind it. Spoke with Schyler Orr who promised to repair the the issue. HE LIED TOO! Pathetic & Unprofessional - I'm filing CLAIMS with IRS, Tax Education Council, DOJ, FTB, the Department of Real Estate (lack of ethics & fiduciary duties) and H & R Block Ethic Council. Angelica Lara will be held professional accountable for her lies and unethical behavior. She made the CHOICE to do what she did and continued to deceive me throughout my entire process of tax preparation. She knew what she was doing and know, what I need to to to protect my rights as well as yours. She can't get comfortable doing things like this!"

"Quite comical how much of a scam this is. Went online at H&R Block and did my own taxes, didn’t think I was being compensated appropriately. Went in for an “expert analysis” and all they did was the same thing I did online but it took A LOT longer. Asked them about tax percentages and they had no idea what I was talking about. Are they even Certified Public Accountants? Actually gross Ponzi scheme. Then made me pay $155 for what I could have done myself."