Sierra Pacific Home & Comfort, Inc.
2550 Mercantile Drive, Rancho Cordova, California 95742
About the Sierra Pacific Home & Comfort, Inc.
Sierra Pacific Home & Comfort, Inc. is a trusted general contractor and store located at 2550 Mercantile Drive in Rancho Cordova, California. We specialize in providing top-notch home improvement services and products to enhance the comfort and functionality of your living space. From HVAC systems and insulation to windows and doors, we have everything you need to create a cozy and energy-efficient home. Our team of experienced professionals is dedicated to delivering exceptional customer service and high-quality workmanship. Visit us today to explore our wide selection of products and services for your home improvement needs.
Photos of Sierra Pacific Home & Comfort, Inc.
2550 Mercantile Dr ste d, Rancho Cordova, CA 95742, United States
Opening hours of Sierra Pacific Home & Comfort, Inc.
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
09:00 - 15:00
Sunday:
09:30 - 15:00
Reviews of Sierra Pacific Home & Comfort, Inc.
"I am a long standing customer of Sierra Pacific Home and Comfort. The technicians are always excellent and today’s tech Daryl was no exception. He was great at explaining everything that he was doing during the regular maintenance. I highly recommend this company for any of your HVAC needs."
"we've got both pool solar and pv systems over the last couple years and are very happy with the installation and performance of the systems. they charge a little on the higher end of quotes we received, however, the service and piece of mind more than make up for it. we had one issue with an inverter going out after 2 years and it was replaced extremely quickly at no cost."
"Nightmare Experience: Sierra Pacific's Shoddy Workmanship Costs Thousands in Damages! If I could turn back time, I would've never trusted Sierra Pacific with my solar installation. The nightmare began just over a year ago, and it's been a cascade of disappointment ever since. Here's a chronicle of the chaos they've caused: 1. Sloppy Installation, Sloppier Paint Job: The first red flag was the haphazard painting of the piping leading up to the roof. It clearly indicated that attention to detail was not a priority for Sierra Pacific. Paint can be fixed, but thousands of gallons of water piped over your home pool solar needs to be treated with care, and they failed from day one. 2. Outdated Controller with Irreparable Software: To add insult to injury, we were handed an outdated controller with software so archaic it couldn't even be updated. This left our system struggling from day one, unable to perform at its full potential. 3. Leak-Induced Gutter Disaster: After just a little over a year, we're now dealing with water leaks that have wreaked havoc on our high-end leaf guard gutters. Thousands of dollars in damages later, it's clear Sierra Pacific's negligence has come at a steep cost. 4. Deceptive Monthly Service Scam: We fell prey to their monthly service, only to realize it's nothing short of a sham. Technicians breeze through the work, missing glaring installation failures that any competent professional should have caught. 5. Radio Silence from Management: In the face of these mounting issues, I made numerous attempts to reach out to a manager, but not a single call was returned. It's disheartening to see such a lack of accountability and customer care. It's imperative to share this experience so others can avoid the headache and financial burden that comes with choosing Sierra Pacific. Don't let their flashy promises fool you – beneath the surface lies a company that falls egregiously short on quality, professionalism, and accountability. Buyer beware!"
"Sierra Pacific installed a solar pool heating system for my new pool in April of 2021. Within the 1 year warranty, I had 1 warranty issue where a plastic water pipe they installed on my roof had cracked. They repaired it under warranty. Since then I've had the same pipe crack 2 more times. I made the repairs myself. One of the pipes cracked last month. While I was on the roof, I inspected the entire solar heating system. I noticed that they never installed any kind of insulating material between the system and my roof. Due to the water flow and vibration/movement of the system on my roof, certain areas of their equipment is actually wearing into the composition roofing material. I called Sierra Pacific to find out if they could come take a look at the damage that their system is causing to my roof and make sure everything was installed correctly. They told me they can't even come look at it unless I agree to pay them a service fee. They sent a service technician to my house on 8/16/23. Standing in my driveway, the tech told me he will not even look at the system unless I paid him right then and there. I handed him $200 cash, then he proceeded to go on my roof to inspect. He told me that the system should have had insulating material installed between the system and my roof, but they didn't install it. He said they would get back to me with a date to make the repairs necessary. Today is 9/24/23, and I have yet to receive a phone call or email since the day I paid them for their "service call". I highly recommend you do not do business with this shady company. Sierra Pacific is unprofessional, has very poor customer service, and they obviously don't care about doing quality work."
"Replacement of my HVAC system went smoothly and my new system and thermostat and whole house fan all work great. Gab and Blake did a fantastic job! They were professional and respectful of my property and protected my floor and carpets. And cleaned up everything after they were done. I would highly recommend this company and feel that all was done excellently."
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