Celestial Solar & Water Systems, Inc.

"Celestial did a fantastic job for us in palm desert. It took a bit of time to get it all right but they where always responsive and performed their job in a professional manner. We added a heat pump for our pool and solar panels and all is working as described. The cost for their system was more competitive than other quotes we received. Well done to all at Celestial Rosalee and Brian"

"I would like to warn prospective customers about this company. I originally had a very nice experience with them, but that has turned very sour. I signed up for a complete solar package of thermal for my pool and PV for my home back in October of 2022. It is now the end of June of 2023 and the PV project is still incomplete. The thermal was installed immediately after signing the contract and my pool is nice and warm during sunny weather, but the PV was delayed because it needed inspection and permits from the city. Celestial Solar got permit approval from the city quickly, but allowed the GWP applications to expire several times due to a "missing part" that is still missing six months later. I don't even know all the details, but my project has been submitted to GWP and declined several times due to the missing part and incomplete information. I had already finished paying for the entire original project back in January when I was told that my project was complete (which was not true). Two months later I realized that GWP didn't even know that I had solar, and all the reports I was getting from Enphase about my energy production were bogus! That is when I was finally told about the missing part. I requested batteries to be added to my project when I realized that I wasn't able to use the solar backup that I had paid for because of the "missing part". I was told that temporarily removing the solar backup would enable the company to get approval from GWP to get my system hooked up and running. This was not true. It is now late June 2023 and my system is still not working, which means I have been continuing to pay GWP for six months of power after the solar panels were installed on my roof!!!! I still don't see any end in sight and I have expressed my frustration several times to my project manager and she has not done much to solve the situation. The solar backup equipment that was removed is still on the ground on the side of my house waiting for some future time to be reinstalled. I am completely frustrated by the lack of caring and lack of ability to complete this project. I don't know how to emphasize more clearly that I am upset and frustrated by Celestial Solar's inability to complete my project so I can start benefitting from spending over $40,000 on this solar project. I surely hope that this does not happen to you. Watch out and beware!!"

"Great attention to detail. A few minor drips after installation, but Sean visited and diligently tightened up some minor parts and replaced a fitting that did not suit his eye. Preventive steps taken that you would typically not expect. After 30 days of enjoyment, Celestial Solar was definitely the right Company for the job. Extremely satisfied and Angela in the office did an outstanding job of getting my service appointment scheduled most timely. Many thanks to all!"

"Celestial was able to schedule our install quickly and performed job in a day to get pool up and running. There was a small issue with the install but they came back in a day to fix our issue. They did a great great job and our pool within 2 days was warmer. We were surprised at the quick difference in temp and extremely happy with the great system that it seems to be."

"Celestial has been great to work with from the original inspection thru the reinstall that was required three years later when roof repairs became necessary. They have a great team of techs and support people who communicate very well and are always friendly and professional. Thanks to the team at Celestial!"