Gosch Ford Temecula-Service Dept

"Trying to make an appointment for oil change I talk to Ana and she said their latest appointment is at 1:30 PM. They should have more later appointments available."

"Had a problem with truck came into the parts department. Everyone was very help[ful and friendly. Kristy the cashier was very nice and easy to talk to. Made my experience more pleasant. Would definitely recommend this dealer ship."

"The team was efficient and quick and the complimentary pick up and drop off vehicle was excellent"

"Awesome service today (as usual). Chris Vecchi, Gary (concierge driver) & of course Rachel (Manager) delivered TOP NOTCH customer (& vehicle) service. The pick up & drop off service was so wonderful, and allowed me to get other pressing matters done. The texts, calls & overall communication of my service advisor Chris, Gary & Rachel eased my mind & truly took any concern away. Got new brakes, fluid, and sway bar links, which were all installed perfectly to factory specs. The technician even found what was causing this annoying noise (that was misdiagnosed elsewhere & continued to bother me). So I went ahead and let them fix that too, since they were doing such an excellent job already! My car was returned clean, and no more squeak, hum, clunk or rattle. Thank you Chris, Gary & Rachel for taking care of our family vehicle & treating us like your family."

"Would give zero starts if possible. Honestly more like negative stars. This place is trash. I would NEVER recommend this service department. Brought my car in on September 4th to have recalls done, and something was going on with the transmission. After having my car for 5 WEEKS, with barley any communication unless my husband or I called. We got the car back and noticed it was still doing the same things we brought it in for. Called other ford dealerships to look at it but since we brought it to this one they stated we needed it bring it back. We brought it back October 24th and still to this day....3 weeks later they still have it. With no answers of what's happening. Service manager has done nothing. We barely have gotten a call back from her. Avoid this place if possible, I have no clue how they are still in business."