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Michaels
940 Lakes Drive, West Covina, California, United States
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About the Michaels
Michaels is a home goods store located at 940 Lakes Drive in West Covina, California. This arts and crafts store has everything you need to unleash your creativity, with a vast selection of art supplies, fabric, yarn, frames, floral arrangements, beads, jewelry kits, and more. Whether you're celebrating Valentine's Day, Black History Month, Mardi Gras, Women's History Month, Ramadan, or Easter, Michaels has all the supplies you need. From party favors to home decor to handmade cards, Michaels has it all. The store also offers a wide range of classes and events for adults and kids, including art classes, sewing classes, and cake decorating classes. Visit Michaels for all your crafting and gift-giving needs, and stay updated on the latest trends and exclusive offers.
Photos of Michaels
940 Lakes Dr, West Covina, CA 91790, United States
Opening hours of Michaels
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of Michaels
"Yesterday I went in to pick up a package (which I received the notification that it was at the store) and was very rudely and disrespectfully talked to by the store manager. She made it clear that she was the store manager by giving an attitude and letting me know that it was "her store" and that she knew everything that came in and out. I went in because I received notification that my package was there, if I didn't I wouldn't have wasted my time considering I just had back surgery. instead of being respectful and advising me to check back in the morning, she was condescending and has a disgusting and entitled attitude. I returned this morning and was being helped by another employee when she decided to rudely yell from across the store "oh wow i was right and he came back to get his package that is actually here today like i said". She yelled in front of other customers and all of the employees in the store. When I say yelled it was from one side of the store to the other so that everyone could hear her. She should not be in management let alone running the store. If she is the standard for a store manager then Michael's should close their stores. Other reviews confirm that she has acted this way even over a simple question like asking where the bathroom is. I would be incredibly embarrassed if I employed someone with so little respect for customers and for my company."
"Visited this morning and the store manager was yelling to her employee disrespecting a customer that another employee was helping. The manager was yelling from across the store so that all of the other customer shopping could hear her. It was extremely unbecoming of someone who is supposed to be setting an example for the employees in the store. It says alot about her character and the way that she runs this store. I was embarrassed for her that she would act so childish infront of other customers and other employees. Her attitude and actions made the store very uncomfortable to be in to the employees working and other customers as well. As a retail business owner myself I'd be ashamed and embarrassed to say that someone with such little restraint and lack of respect for others was a part of top management for my company."
"After being asked where the restroom was by two older ladies the person in the picture responded with “WHAT” very rudely, shortly after she got on her walkie-talkie and huffing and in a very entitled manner she said, “I had to stop what I am doing because literally 5 people are asking to use the restroom” I had already gone to ask for help to the cash registers and that same person had been laughing it up. Worst customer service experience ever we used the self check out to avoid further experiences. Now we are finishing our Michael’s shopping at a different location."
"Great place for many different art supplies. They always have deal. Check for coupons on their website for discounts on your total order for specific frames that you desire. I love going here be uase it relaxes me. They could bulk up on their sewing supplies, and it's not exactly an ideal place to shop fornfabrics...that's Joanne's."
"Honestly this is probably the best Michael's stores I've seen. The store is clean, well lit , the aisle are spaced out enough to shop around and easy to navigate through the store."
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