Coastal Softub and Spa-Warehouse 1220 South Victoria Avenue, Ventura, CA 93003

"I recently purchased a Whirlpool 481 from Coastal Spa. Alyre guided me throughout the process. She is a true professional in her field. She coordinated the delivery process to completion. The spa is awesome and I highly recommend Alyre and Coastal Spa."

"Coastal Softub was excellent to deal with for ordering hot tub that arrived in just one week! Best part was delivery crew set up the unit and provided excellent instructions & a ‘care kit’ with chemicals & chlorine/Ph test kit. We love our Portico tub; great design with soft interior/exterior, locking hood top, cost efficient for power usage, many jets and two lights w/ multiple color options. We look forward to many years of use & continued interaction with this great company & array of care products!"

"Great Customer Service. We purchased a spa from Coastal Softub. Alyer the manager manager was super helpful and accommodating when we came in to look at all the different spa choices. She was very informative and answered all of our questions. With her help, we picked the perfect spa for our property. The spa was delivered on time and very professionally by Freddie. The only problem was the fact that the spa that was delivered had a bent frame. This is where Kamal came to the rescue. He came out to our house and inspected the spa and confirmed that the frame was bent. He told me right away that he would make sure that the manufacturer would replace the spa for as. After a couple weeks of communicating back and forth, Kamal called me to tell me that the spa would be replaced at no charge to us. A few weeks later, Freddie came with the new spa in perfect condition. This place treats customers the way all businesses should treat their customers. If we were to ever buy another spa, it would definitely be from Coastal Softub and Spa-Warehouse. We really appreciate all that they did for us to make sure that we were satisfied."

"Super frustrating trying to get repairs for our softub. They don't seem to be able to get the parts, nor do they have a particularly good system for tracking our requests for said parts. Most frustrating, they don't offer on site service. I have to drain and dismantle my unit and bring in the pump/heater for service. And that still is going to cost a couple hundred bucks even though the tub is still under warranty. As they are only softub dealer in the area, we don't seem to have a choice. I guess that's the pain of living in a small town."

"After a wet test we bought our hot tub here a few years ago and we love it. It’s not the biggest, most expensive spa but the time and service we always get from Jim and co. makes us feel like our business matters to them. Even though the Rona is making things bananas for businesses they still took the time recently to answer my questions and had what I needed in stock. I really wish everyone did business like these folks and I hope they’re around for a very long time."