Jackson Hewitt Tax Service
1021 Arnold Drive, Martinez, California, United States
About the Jackson Hewitt Tax Service
Jackson Hewitt Tax Service is located at 1021 Arnold Drive in Martinez, California. As a finance institution, we are dedicated to helping our clients maximize their refunds. While our tax advance loans have ended for this year, our Tax Pros are still available to assist you in getting the most out of your tax return.
Conveniently located within Walmart, our Tax Pros can help you with in-person tax preparation, drop-off services, and even help with IRS letters. Whether you prefer to speak English or Spanish, our professionals are here to support you every step of the way.
Although Refund Advance loans are no longer available this year, we offer a range of services to ensure you receive your maximum refund. You can easily schedule an appointment online or by calling our office at (925) 231-8183.
At Jackson Hewitt Tax Service, we understand that every dollar matters, and that's why it matters who does your taxes. Let us help you navigate the tax season with ease and confidence.
Photos of Jackson Hewitt Tax Service
1021 Arnold Dr, Martinez, CA 94553, United States
Opening hours of Jackson Hewitt Tax Service
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
12:00 - 16:00
Reviews of Jackson Hewitt Tax Service
"I am one of those people who can’t get things together until it should have been there already. Thank Heaven for Maria. She might surprise you. She is always listening to you and has yet to make a mistake where my taxes are concerned. This is the second year I have use Maria and I don’t see any reason to change that. My communication skills are lacking but hers are excellent. My memory has seen better days but hers is in top condition. She makes sure I understand when I have missed an opportunity to save some money without nagging me. I really thinks she likes me and is happy to do anything in her power to see me succeed. She can do the same for you. Ask for Maria in the Martinez office. That’s in the San Francisco Bay Area. Thanks for taking the time to read this review."
"Andra whyt was my tax preparer at Walmart Martinez . He was wonderful fast and confident .. he helped put all my papers and info together so easily and well he was a very generous and kind and knowledgeable tax preparer. It is my second year with him and I am so glad he works for Jackson Hewitt.. thank you . Sincerely"
"Tax preparer is very helpful and knowledgeable. A supervisor is always ready to answer questions anytime. They truly maximize your refund and never pay for any service that wasn’t given. Great job Maria C!"
"I did not like their pricing policy. I had had my returns done by JH for a couple years before. The fees were about $150 for both Fed and State in the past with no problems. My returns haven't changed much except for the numbers , but I asked how much it would be after the preparer looked to see what they looked like this year. She said about $180 and I agreed to it. After they were completed, I was told I owed more than $400. I objected, but the preparer said she couldn't change it and was asked to return to talk to her supervisor. I had to return 3 days later when the supervisor would be available and I had to argue that JH advertises that the maximum charge is $179. They also advertise a discount for veterans. The supervisor grudgingly agreed to charge $179, but not the veterans discount--only 1 discount allowed. She also charged $58 for the State return because she said it was not included in the "promotional" price she was giving me. Total was $236. You had better ask the price before they do them and fight for it if they want to charges you more than double after."
"Horrible customer service. I had an appointment set for 5pm, showed up 10 minutes early checked in via text. When I walked up to the gentleman he gave me a dry "oh are you Alexis?" To which I replied "yes!". He said nothing further but then continue to type on his computer so I was assuming he was getting ready for our appointment. Well, no instead I stood there for another 10 minutes now past my 5 pm appointment when another couple walked up and sat down. I assumed they were finishing up some previous work because the young lady said "we are back" The consultant never acknowledged me any further, I waited a few more minutes and then left. I won't be rescheduling, at least I was able to do some shopping so it wasn't a wasted trip!"
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