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Diablo Subaru of Walnut Creek Service Center
2646 North Main Street, Walnut Creek, California, United States
About the Diablo Subaru of Walnut Creek Service Center
Diablo Subaru of Walnut Creek Service Center is a top-rated car repair facility located at 2646 North Main Street in Walnut Creek, California. Our expert technicians are dedicated to providing exceptional service for all Subaru vehicles, ensuring they are running smoothly and efficiently. Whether you need routine maintenance or major repairs, our state-of-the-art facility is equipped to handle all of your automotive needs. Visit us today and experience the superior service and quality care that Diablo Subaru of Walnut Creek Service Center is known for.
2646 N Main St suite #100, Walnut Creek, CA 94597, United States
Opening hours of Diablo Subaru of Walnut Creek Service Center
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Diablo Subaru of Walnut Creek Service Center
"Another unsatisfied customer. Was a lifelong customer for Diablo Subaru. All due to the service department. Brought it in and explained that the lift gate was opening rough and started to sag at full open. $1200 for a new liftgate motor will fix it. Fine. Lift gate still does the same thing. In the description of work performed they state and I quote. Lift gate not opening all the way and closing. Not true. Changed lift gate motor now working as it should. Also not true. Brought it back and now they say it is the struts. Want another $125 but they wont charge me for the 20 mins of labor to change a couple struts. Nobody could explain to me what they found with the motor. Said a gear was slipping in it. I know for a fact that it is false. It was the struts the whole time. CONGRATS Diablo subaru service. I was planning on buying my wife a new Ascent for her birthday. Now that aint happening. I am taking my business elsewhere and am going to tell everyone in my union, on the building trades council, and every single job site I visit what a dishonest shop you run. I know for a fact it cost you one vehicle sold and one lifetime of service. I am going to make it a point that it costs you more. Hope the $1200 bucks was worth it."
"The worst of the worst! My car has been in the shop three times for the same problem that they supposedly fixed twice before. I am not confident that they will get it right on the third try. Talked with the manager who was defensive and unpleasant. Not a good experience (see yelp reviews for specifics)"
"After waiting 2.5 hours for an oil change and being told it hasn't even been started, I was mad because after 2 hours had asked how long and he told me "they WERE literally working on it right now" So I was lied to. NEVER again"
"Excellent Service, Quick Process Arriving at 7:00 am, I found a line already formed, but it was swiftly managed by the efficient staff. David's helpful assistance made the process a breeze, and I was out in just 15 minutes. Great overall service!"
"My 2019 Ascent has a recall. They contacted me to bring it in for the service. I schedule 2 weeks out because I needed a loaner. They informed me this morning that they had no loaners available. They offered me a Lyft back home but I had planned a morning in Walnut Creek doing errands, etc... I cancelled the appointment. They explained that the loaner was a courtesy (it was a recall appointment) and by 8:00am all the loaners were gone. Why did I have a reservation for a loaner if you gave them all away by 8:00?? I have not had great service from the dealer in the past but I have no alternative. Very frustrating."
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